[Resolved] Tata Photon Plus — Tata photon Plus Modem: Irresponsible Customer service as Main Branch, Nashik | |||
Hello, I purchased the Tata Photon Plus, Modem from Nashik. I submit all the required documents required but after 15 days my Modem suddenely stopped responding. I thought it may be server issue, so I waited for the day when I went to the Tata Docomo Store from where I purchsed the Modem. The Lady told me that my documents are rejected and did not answer my questions, tried to neglect me. I again resubmitted the form and documents, but still my Modem is not activated as a day has been passed. Those people are such irresponsible and misbehaved. More important is that I purchased Modem from Main branch Store, located Opp to Rajiv Gandhi Bhavan, Sharanpur Rd, Nashik. What could you except from the people of other sub branches. I just want to inform people like me, who belong to Nashik. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We request you to kindly provide us your Tata Photon MEID number(or) application number and delear details, your alternate contact number which will assist us in doing the needful.
We assure you that we are committed to resolving the issue to your satisfaction.
Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.