[Resolved] Tata Photon Plus — Network Issue | |||
My name is Ankit, I am using tata photon+ connection no [protected]. I am facing this issue on my device for a long time now that my device is not catching the photon+ network at all instead it catches whiz network only. And the speed that whiz network offers is pathetic. I recharge monthly with 750rs and I get this kind of service in which I have to wait for hours for a page to load. When I called up at the customer care, no one is ready to register a complaint even. I visited the nearest tata store with the issue and spoke to the area manager and he got my esn transferred to a new dongle and it started working fine, but then again this month I recharged with 700 unlimited plan and again it started happening. And now I am stuck with this issue. I used other photon dongle on my laptop and it was still catching the photon + network at the same time when my device was not. I really wish someone could come forward and fix my issue as I really need a speedy network Or I am definitely switching to some other network next month or maybe earlier. Ankit [protected] [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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NO one cares to resolve my issue?
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last month maine ek tata photon plus purchase ki tata ro office se,tata ke excutive ne kaha ki iske speed bahut ache hai.maine is apne desktop par lagaya par tata photon nahi chale,main two days tak isko lagata raha nahi chale,fer maine iske custmer care par complaint ke,tata ka excutive mere ghar usne dekha usko check kar ke,wo kehta network re-boot karvana pardega after two or three days main chal jayege,uske bad main bhe ye nahi chale,maine inke custmer care main phone kiya unhone bataya ki apke complaint band kar de gaye hai app ka no.not rechable tha,jab ki mujhe koi callnahi aye,maine fer complaint likhva de,fer inka excutive aya,usne fer vahi network issu bataya or kehta thik ho jayega,fer do din baad tata custmer care se call aye,ki apka network issu resolve nahi huya,ap iska koi billing plan change karva ke iske ko rakh lo,maine kaha app ke sale excutive ko isko bechne se pehle pata nahi tha kahan network ata hai kahan nahi,maine kaha app mujhe keh rahe ho,app he apne tata photon vapis lai jayo,par vo kehte hum asa nahi kar sakte......... ajj bhe vahi problem hai.....plz sort out my issu........
regards-
gursewak singh
[protected]