Tata Photon Plus — poor speed and unresolved problems | |||
i was using photon plus dongal for the last 1 year and i never faced speed problems.....on 17 sep 2012 i converted plan from prepaid to postpaid and recharched it for rs. 750 unlimited plan.according to the plan i was abt to get 5 gb with the speed 3.1 Mbps and then rest of month with 153.6Kbps....it has been 4 days since the recharge..i havent got any balance ....nor m getting any kind of speed and my network name below the signal is showing as tata photon whiz instead of tata photon plus...when i try to contact customer care no one answers the call rather they put me on a hold tune...help me.. Was this information helpful? | |||
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We request you to kindly provide us the Tata Photon Plus connection details.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer Care
Tata DOCOMO