[Resolved]  Tata Photon Plus — Serious Fraud

Address:Howrah, West Bengal

I got a call from Photon Call Centre (Shop Name - Krisha Impex) regarding purchase of New Photon Connection. I was promised unlimited plan at upto 3.2 Mbps speed at a rental of Rs. 500/-. Impressed with the offer, I took the connection.
After few days i just called customer care for confirmation. To my utter surprise, i found out that everything was fake. Now that Krisha Impex guys are not receiving the call only.
So in short i have been fooled by Tata Company.

My Photon Number - [protected]

Just a Eye Washer for Mr Tata to see were his company is heading now.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mayank,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.
ON 25.02.2013 i got a call from a Tata docomo dealer m/s KRISHA IMPEX, 21J PRINCE BAKTIAR SHAH ROAD, KOLKATA-700033, the person offered me a internet connection for rs.650 per month, with a constant Speed of 3.1 mbps and unlimited download.He said the speed wont drop and i will get a constant speed of 3.1 mbps throughout the month.When I asked him 5 times will the speed be upto or constant, he said constant speed of 3.1 mbps.
So on Tuesday the representative of there company Mr.Aryan Roy ([protected]) came to deliver the Dongle, he said i will get my money refunded if the speed drops. i paid him Rs.1300 for the same :
Bill no .65 Tax Invoice no 22 Dt:26/02/2013 Vat no [protected]
It got activated on 28/02/2013, and i was getting a speed of 0.10 mbps or 0.20 mbps.Since then i have been trying to contact Krisha Impex and tata photon. I am not getting through any of there number, and tata photon call center have said they are helpless in it.
Where do i stand now i don't understand. And who will help me with my money and harassment.
Please advise and help
praveen.[protected]@ymail.com

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