Tata Photon Plus — Showing wrong balance | |||
Tata photon plus that's the product showing the wrong use g balance of data used in bytes repeatedly month after month. The balance deducted horribly in a day that's never show the true balance. Like seemed the same modem used by other something wrong is happened with that modem. That's still money from consumer. No -[protected]. Was this information helpful? | |||
 3 Comments | |||
Comments
WRONGLY DEDUCTING BALANCE USE G .
Dear Mr. Joy,
Greetings from Tata Docomo!
We would like to inform you that, we have confirmed from the concerned department that, there was no wrong deduction of your balance and you are charged as per the usage.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
Greetings from Tata Docomo!
We would like to inform you that, we have confirmed from the concerned department that, there was no wrong deduction of your balance and you are charged as per the usage.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
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Tata Photon Plus — Balance information
I had purchased Tata PhotonPlus, from Mansoor Electronics on the 10th of August 2010. But the same stopped working after 20 days, Reported to the dealer and was given full cooperation in having the services restored, and after more than a month, I was handed over new intstrument as the old was faulty, and on enquiry as on on 6th november balance was 1.5kb, Later on 11th November, recharged with rs1001(3kb) validity 3 months, On the 27th November it was observed that there was no balance.I am unable to find where the balance went within the period from 11th Nov2010 to 28thNovember.
I want to have details regarding. and The balance and usage hours/details be recieved on my mobile No. [protected]. How can I have the same.
The Dealer Mansoor Enterprises had registered as per their verbal information but til date no information recieved
Please help