Tata Photon Plus — very low download speed | |||
Recently I took TATA Photon Plus data card as part of corporate plan from third party VERVE in Bangalore. But i am experiencing very very low speed on this (60-300 kbps). I have complained so many times to customer care, but no use. At last one person from Photon plus came and told me, that the number o[censored]sers are more in my area. Then I checked the speed in another area which doesn't make any great difference. So one of the customer care executive finally told that there is a problem with downloading in most of the parts of Karnataka including Bangalore city, and also this problem will be resolved by November30, 2012. I don't want to wait till that date and don't want to continue with these network. So, please help me, as these people both VERVE& TATA Photon Plus people are not responding properly. Was this information helpful? | |||
 4 Comments | |||
Comments
i go through the same thing... when i call they have technical problems... when i asked to speck to a superior there is not one on the floor
Dear Customer,
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We request you to kindly provide us the Tata Photon Plus connection details.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer Care
Tata DOCOMO
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We request you to kindly provide us the Tata Photon Plus connection details.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer Care
Tata DOCOMO
My TATA Photon Plus No is : [protected]
Contact No : [protected]
But I have already uploaded screen shot of my complaint, i think based on the complaint number you can trace my details and can solve the issue.
And also please check the customer care log for how many hell number of times I tried to complain to you people.
Hope this will be resolved ASAP
Regards,
Anil
Contact No : [protected]
But I have already uploaded screen shot of my complaint, i think based on the complaint number you can trace my details and can solve the issue.
And also please check the customer care log for how many hell number of times I tried to complain to you people.
Hope this will be resolved ASAP
Regards,
Anil
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Tata Photon Plus — Very low downloading speed
I(Abhinav Sharma) bought TATA PHOTON PLUS prepaid device for Rs1400 and i was promised from that an average downloading speed of 260kb/s will come.But the speed i am getting is 20 kb/s . I call everyday to customer care to resolve my problem but they are just ignoring me.so what should i do now?My tata photon plus number is [protected]