Tata Photon+ — Authentic code

Surendra Singh Munda

from Mumbai, Maharashtra

Address:

Ranchi, Jharkhand

Hi,

After installing Photon TV on my laptop i entered the mobile no. of my tata photon connection.

As there i have to put my alternate mobile no. to receive the authentication code.

so i couldn't able to receive my authentication code.

I have reinstalled it many times but it always goes to second page asking authentication code.

I am not able to put my correct mobile no. so that i can receive the authentication code.

My tata photon connection no. is [protected]

my alternate mobile no. is [protected]

my email id is [protected]@yahoo.com.

Please provide me authentication code asap.

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Comments

Tata DoCoMo Customer Care

from Pune, Maharashtra

Dear Mr. Surendra Singh,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that, your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.