Tata Photon+ — TataPhoton+ - Tataphoton Plus demanding for payment for "NO SERVICE" given; threatening calls

Address:

Bangalore, Karnataka

TataPhoton+ - Tataphoton Plus demanding for payment for "NO SERVICE" given

TATA DOCOMO No/ Account Number
[protected]/[protected]
I changed my latop to MAC, and photon app was crashing on MAC. When complained, there was no action taken for a week.

The contact number/customer support is pathetic - online contact info doesn;t exist, and all the email contacts have bounce mails.
1st of all there is no proper customer care num/email add on net.
2nd'ly the complaints that I logged was closed without resolving the problem

On top of all this I got a thretening call from them...., ridiculous. Who wants to pay for "NO SERVICE"

From the day of 1st complaint I have stopped using it, as the service is unavailable, and the disconnection request is no processed by them, for which I cant do anything....

In fact I was most affected without internet service....

They can give service, sell the product with one touch, but for disconnection, they wont take request on call....
I am not interested in logging in and sending them request for disconnection, as then have closed my complaint without actually resolving, not ONE, but all THREE...