Tata Photon + — Unable to install application on MAC, hence unable to use | |||
Product: tata photon + Unable to install the application on MAC Logged a complaint on tata photon website, got the respose from their executive asking for snapshot, which I am unable to provide, as I have issue in print screen, for which support person said, they cant help..... Infact have explained the crash report..., but without snapshot they cant help at all..... CRAZY.....and soo insensible.... Am unable to use internet at home, but they cant help!!!!! If we delay the pay by a day also there is penalty, but no discount due to their problems.... Was this information helpful? | |||
 5 Comments | |||
Comments
tried mailing but there were bounce back..., no more interested to mail or not open for your products...
Disgusting service, ridiculous support
Disgusting service, ridiculous support
MAILED information:
Have complained long time before regarding the issue, for which no action was taken but complaint was moved to resolve without actually resolving.
Hence I have called/mentioned in the complaint to close the account, no longer interested (that too when demanded for money for which no service is given).
And on top of this do you expect for me to wait till the issue gets resolved, so as to be so called "VALUED CUSTOMER"???
Everything is insensible.
I was using this device for such a long time, have never missed payments, but the response to my complaint is ridiculous...
ONE TOUCH device is delivered, but for disconnection, you harrase people/customers, its really intolerable.
I DONT NOT WANT MAILS/CALLS/MESSAGES FROM YOU.
Have complained long time before regarding the issue, for which no action was taken but complaint was moved to resolve without actually resolving.
Hence I have called/mentioned in the complaint to close the account, no longer interested (that too when demanded for money for which no service is given).
And on top of this do you expect for me to wait till the issue gets resolved, so as to be so called "VALUED CUSTOMER"???
Everything is insensible.
I was using this device for such a long time, have never missed payments, but the response to my complaint is ridiculous...
ONE TOUCH device is delivered, but for disconnection, you harrase people/customers, its really intolerable.
I DONT NOT WANT MAILS/CALLS/MESSAGES FROM YOU.
Paid the amount 1581 Rs, due to harassment/irritation from Photon+
So irritated...
If at all you have considered customers valued, stop doing this nonsense. This money is taken from me without providing service, to avoid more problems from Tata Photon, am paying this. This is the money which has to refunded, I paid to stop IRRITATION. NOT WORTH GETTING IRRITATED TO IDIOTIC, INSENSIBLE things!
I will never ever be tata customer in life time.
I do not want any more mails/calls FROM YOU. Being your CUSTOMER IS DISASTROUS
So irritated...
If at all you have considered customers valued, stop doing this nonsense. This money is taken from me without providing service, to avoid more problems from Tata Photon, am paying this. This is the money which has to refunded, I paid to stop IRRITATION. NOT WORTH GETTING IRRITATED TO IDIOTIC, INSENSIBLE things!
I will never ever be tata customer in life time.
I do not want any more mails/calls FROM YOU. Being your CUSTOMER IS DISASTROUS
Same situation, the flow which is becoming worst and worst.
Even speedtest do not catch anymore signal...
Answer from customer service or even ingeneers coming at home is just a big joke trying to let you think that some action are taken...
at the end it is just a totally saturated system in which Tata continue to sell this service when there is no more place for a long long time.
Shame on them !
Even speedtest do not catch anymore signal...
Answer from customer service or even ingeneers coming at home is just a big joke trying to let you think that some action are taken...
at the end it is just a totally saturated system in which Tata continue to sell this service when there is no more place for a long long time.
Shame on them !
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View all Tata Photon contact information
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We request you to kindly provide us the Tata Photon Plus connection details.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer Care
Tata DOCOMO