Tata Photon+ — WORST DEVICE AND CUSTOMER CARE

Address:West Bengal

I AM USING THIS DEVICE IN KOLKATA, BUT I THINK IT'S THE WORST DEVICE FOR NET CONNECTION. MOREOVER, THE CUSTOMER CARE IS ALSO THE WORST. I AM GOING TO THROW IT OUT- PLEASE DON'T BUY THIS DEVICE.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Please do not try to show your 'understanding' towards your Customers online. You have the most lethargic, incompetent people under employment, starting right from the person who picks up the call to the person who claims to manage and supervise them.
Your technicians submit false reports in order to avoid work. No matter how many times I call your Customer Harassment department, I receive the same response over and over again, the end result is nothing but my boiling blood.

I would never advise anyone to go for Tata Photon+. How it achieved the title "Device of the Year" is beyond me! The only reason I can think of is that being of bribery to the ones who claim it to be so. After all, they are just as credible as what they support - utterly despicable.

It would certainly be in my right mind to sue Tata Teleservices for Customer Harassment. I vouch to REMOVE your introductory message claiming yours to be the Device of the Year as it is one of the most misleading statements you could come up with.

Speedtest.net proves to you that my phone's 2G GPRS works FASTER than your so-claimed Device of the Year.

I pity those who are under the employment of Tata Photon+. Even Suresh Kalmadi has done a far better job than them.

The most humble step you can take is to remove that message, expel all your employees and hire new ones who can actually DO something USEFUL, recall all your devices and work on what you can do best for a few years before you actually decide to show your faces in the market again.

Considering how you have been harrasing me all this time, this is a highly dignified and humble complaint post. Anyone else would have barraged you with a concourse of expletives.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Photon
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1010
    Pending
    0
    Resolved
    540
    Tata Photon Address
    2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
    View all Tata Photon contact information