Tata Photon Whiz — bill | |||
i took a internet connection broadband tata photon whiz cost of 2000Rs. But in that unlimited browsing for 3months and then you have to pay ur usage wise but ia not using full of that but bill was 100% usage, but that connection was very bad slow connection it takes atleast 5minutes or 10 minutes. So i want to disconnect this internet browsing after three months i used only one month but i paid the amount 580Rs. Then i will told to disconnect this connection they said me rest of this month you have to pay for the next month also. We told them to disconnect but they didnt you have pay 1800Rs.But we are not using connection because my system had a problem for three months we aren't using but they are asking to you have to pay otherwise it will increase whether u using or not because this is postpaid but i paid that amount to tata photon whiz. Iam afriad of these connection dont trust to this connection this very bloody internet connection Was this information helpful? | |||
2 Comments | |||
Comments
I purchased a data card Tata photon wiz. Post paid. but after 13 days it was not working. Now they send a bill for 3 months. Which i have not use. How could I pay that Bill. I gave them my Address for printed bill. I remind them to send me a bill then they send bill and told me this is not our job. You have to remember to get the bill. Now They force me and come at my home and pressure me to pay the full bill amount which i did't use.
Reply
Dear Customer,
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We request you to kindly provide us your Tata Photon Whiz connection details, e-mail id or your alternate contact number which will assist us in doing the needful.
We assure you that we are committed to resolving the issue to your satisfaction.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We request you to kindly provide us your Tata Photon Whiz connection details, e-mail id or your alternate contact number which will assist us in doing the needful.
We assure you that we are committed to resolving the issue to your satisfaction.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
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