[Resolved]  Tata - Photon Whiz — regarding tata-photon whiz unlimited 699 plan fed to the system wrongly by default of tata-photon company personnel.

Address:

Bhopal, Madhya Pradesh

I accepted the tata-photon whiz tariff plan unlimited 699 from Mr.Pradeep([protected]) who detailed the plan as unlimited use of net with charge Rs. 699 minus discount Rs.125=574+10.74% tax as 62 Rs. i.e total Rs.574+62=636 per month for next 12 months. when i recieved my first bill, i recieved the bill with different calculation. when i complained,Mr.Pradeep told that by our default different plan has been fed to the system, since 19 june 2010 i am constantly facing this problem. i contacted Mr. Pradeep, Mr.Alok([protected]) billing office [protected] repeatedly and requested them to change the plan as promised at the time of delivery but all of them failed to persue the correction made in the system. i am a busy medical consultant facing lot of mental stress because of non comitment of the agreed plan in the month of october, again the bill was unduely hiked and for your information , though the due date of the pavement was 22 november 2010,my net connection was closed in the mid of october and i was called by tata office for early deposit of the billl on 16 of november 2010 , when i told the due date is 22 november 2010 they could not give the satisfoctory reply it was highly humilating and insulting to me , to close my net connection despite of paying hiked bills and due date was far from that date.if the behavior of the personnel of the company is so pathetic and cheating with a person of my status,what an ordinary citizen of india can expect from them. on[protected] i recieved a call from Mr.Kalim ansari from ahemdabad via phone no. [protected] and told that my complain no. is[protected]my tata-photon no. is [protected]) on[protected] and told to compensate our default and inconvienience caused to me, we are crediting your account no.[protected] with some amount so that your bill will be setteled as per promised plan and now onwards i.e with effects from[protected]. we are feeding in the system unlimited plan 699-125 discount=574+10.74% tax=Rs. 636 per month for next 12 months i.e upto[protected], but despite of daily enquiry with mr.alok and mr pradeep,they failed to respond that system is updated with the same plan now next bill date i.e[protected] is approaching fast and i have apprehension that again the bill will come with the same default kindly take this note as most urgent and i hope the problem shall be sorted out sooner than later. Dr. Syed Maqsood Husain (ADD:-3, IQBAL MAIDAN BHOPAL 462001) MOB:-[protected]/[protected] E-MAIL:-dr.[protected]@gmail.com (tata-photon no. :-[protected]) complaint no. :[protected] kindly reply me soon to my mobile message box