Tata Photon Whiz Broadband — irregular function | |||
Iam using tata photon whiz for 6 months. now it shows anytime as "error the remote computer doesn't respond". many times i complaint about these problem, but the customer care workers are not mine about that matter. some time it shows authenticating and many times it shows error. Now the same problem occured so i recharged my account for RS.224 as extra amount. but the balance amount shows Rs.00.0. so i informed it to the customer care service. they promised me that they will clear my problem within three hours. but no single actions are taken even now. so iam going to change for Reliance broadband communications and i also told to my friends to not use the tata photon services.. Was this information helpful? | |||
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Greetings from Tata Indicom!
We apologize for the inconvenience you had to go through because o[censored]s. We earnestly request you to give us a chance to rectify our issues and serve you better.
We request you kindly provide us your e-mail Id, Tata Indicom number or your alternate contact number to get in touch with you.
Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in .
Thanking you
Customer Care - Tata Indicom.