Tata Photon Whiz — customer care giving wrong information

Address:Mumbai Suburban, Maharashtra

When i am calling customer care of tata telecom for information of tata photon wize internet plan, they asking me for my wize no. and name, but i am giving correct name and wrong no. ([protected]) but they did not suggest me that you are giving wrong no. that did not match with name.
I am calling 5 to 6 time to customer but did not saying you are giving wrong information, when i did the recharge of 1499 and conform from customer care they said that you giving wrong no. that did not match with name.
than i saying that give my money back they say i cant give back or transfer
my correct no. is [protected]
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Dear Mr. Reshma,

Greeting from Tata Docomo

We sincerely apologize for the inconvenience caused to you.

With reference to your complaint, we kindly request you to visit any of Tata Docomo – Customer care TVH/TVS/Outlet or contact us through our mail id given below which will assist in doing the needful.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

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