Tata Photon Whiz — fake registration by the company | |||
Dear Sir I am using tata photon whiz Connection no. [protected] since December 2010. I purchased this photon from M/S Computer Home, Near Jamalpur Chowk, Chandigarh Road, Ludhiana-141010, Ph. No. [protected] on 05/12/10. Photon whiz S/N is KT7NAB[protected]. I also submitted my id proof and residence proof on the same time to the above said vendor. Now few days back my connection has been blocked by tata photon, when I contacted customer care, I got the reply that your Id and residence proof has not been received and I came to know that this photon has been registered on some other person’s name. Sir this is a case of fake registration and harrasment to me. They disconnected my services after aproximately two years of smooth run without any prior notice to me. Kindly look into the matter as the fault is either on the part of tata photon or on the part of the company's dealer. Thanks Lakhwinder Pal Singh Mob. No. [protected] Was this information helpful? | |||
2 Comments | |||
Comments
Dear Lakhwinder,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO.
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TATA Photon Whiz — Wrong Registration
Dear SirI am using tata photon whiz Connection no. [protected] since December 2010. I purchased this photon from M/S Computer Home, Near Jamalpur Chowk, Chandigarh Road, Ludhiana-141010, Ph. No. [protected] on 05/12/10. Photon whiz S/N is KT7NAB[protected]. I also submitted my id proof and residence proof at the time of purchase to the above said vendor. I have Bill also. Now few days back my connection has been blocked by the Tata Photon, when I contacted the customer care, I got the reply that my Id and residence proof has not been received and I came to know that this photon has been registered on some other person’s name (Sham Sunder). Kindly look into the matter as the fault is either on Tata photon company's part or on the part of their dealer.
Thanks
Lakhwinder Pal Singh
Mob. No. [protected]