Tata Photon Whiz Postpaid — Continuous Wrong Monthly Bills and Charges

Address:

Delhi

Dear sir/madam,
With extreme regret I wish to appeal that I, Shiv Kumar am the holder of Tata Photon Whiz number: [protected] and A/c number[protected] and have had issue regarding the monthly bill I receive. I have here by attached the previous month's bill (dated:15/11/10 to 14/12/10) and the the bill for the current month (dated: 15/12/10 to 14/01/11). The problem is that the "Vdata Night Unlimited Surfing Plan Monthly Re" that appears under the "2. Monthly Rentals" column on second page of the bill shows Rs. 400 in monthly rental charges. It varies from the monthly rental for the same night unlimited plan shown on www.tataindicom.com. Its been an issue ever since I've purchased PhotonWhiz usb modem device on 30 Sep, 2010.
I have complained in customer care several times and they promised me to rectify the above mentioned error in the next month's bill but I received the same error again. Although I've got adjustment of some rupees in the last three months' bills after complaint, but the same monthly rental of Rs. 400 appears again in this month's bill which must be only Rs. 299 as described on Tata Indicom's official website www.tataindicom.com. For reference, I'd like to mention the latest complaint raised by me and resolved was on the same photonwhiz number , dated 25 Dec, 2010 with reference number:[protected].
I'll feel pleased and honored if I get adjustment for the error and please correct the monthly bills for the future otherwise I will have to seek help from the Headquarters. Thanks.
Shiv Kumar
[protected]@gmail.com
Contact number: [protected],[protected]