[Resolved] Tata Photon Whiz — Unauthorized Charge | |||
Hi I am Brajesh Kumar, I had activated one year plan on TATA Photon Whiz for Rs. 1800 which was active since July 2012. But recently two week before, someone accidentally might have recharge on my number with one month usage plan, due to with my previous one year plan is de-active now. I have already talked with TATA Photon Customer Care on their helpline number regarding the same issue, but they replied that nothing can be done. Kindly re-active my one year plan back, as I have not recharged it with one month plan. I still have five month left for expiry of one year plan. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
DEAR TATA INDICOM,
I RECHARGED ON TATA PHOTON WHIZ NO.[protected].I DID RECHARGED ON 1-8-2012 .AMOUNT RS 200.BUT IT EXPIRED ON 3 RD OF AUGUST RUN ONLY 3 DAYS.
KINDLY TRASFER MY BALANCE IN MY NO. SO THAT I CAN RUN INTERNET.
I RECHARGED ON TATA PHOTON WHIZ NO.[protected].I DID RECHARGED ON 1-8-2012 .AMOUNT RS 200.BUT IT EXPIRED ON 3 RD OF AUGUST RUN ONLY 3 DAYS.
KINDLY TRASFER MY BALANCE IN MY NO. SO THAT I CAN RUN INTERNET.
Dear Mr.Kumar,
We apologize for the inconvenience caused to you. Kindly provide us your Tata Photon details and your contact number so that we can get in touch with you. Also you can Call us at[protected]Toll Free) to speak with our Customer Care executive.
Thanks and Regards
Customer Care
Tata DOCOMO.
We apologize for the inconvenience caused to you. Kindly provide us your Tata Photon details and your contact number so that we can get in touch with you. Also you can Call us at[protected]Toll Free) to speak with our Customer Care executive.
Thanks and Regards
Customer Care
Tata DOCOMO.
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TATA Photon Whiz — Over charging/misleading
I had recharged my Photon Whiz with Rs.777 unlimited package on 31.07.10. Before the validity of 30 days expired, on 30.08.10, I recharged with Rs.300. Still my connection was barred from 31.08.10.(P.S. My validity period of 30 days in lieu of my previous rechage had not expired) When I called the customer care, a lady says I had dues which had been deducted and I still have to pay RS.27! I dont understand how I was charged when Rs.777 was an unlimited upload/download package? What does 30 days validity actually mean in terms of Tata Indicom??