[Resolved]  Tata Swach - Online Order - Damaged Goods Received — delay in delivery

Address:

Karnataka

item didn't received today...
[protected]--------

Dear pramode kumar

Thank you for your order! Your order details are below. Please keep this email; you will need to refer to the order number in any future communication.
Order number:[protected]
Order date: 08 September 2012
Status: In process
You can track your order through this page: www.tataswach.com/shopping/order_tracking.aspx


Items Quantity Unit Price Cost
Tata Swach + extra Tata Swach Bulb + free extra Top Mesh 1 1548.00 1548.00
Subtotal 1548.00
Total 1548.00

Price is inclusive of taxes; shipping charges as applicable

Shipping details:
c/o. hosa digantha newspaper city point building, 4th floor, kodialbail, mangalore
Mangalore
Karnataka
India
575003
[protected]


The delivery will be made within 2 working days in metros and within 4 working days in other cities. We will try our best to reach the order to you in the estimated time, but we cannot guarantee it
No cancellation will be accepted once the material has been dispatched or after 48 hours of placing of the order, whichever is earlier




For enquiries on your order, write to us at [protected]@tatachemicals.com
Thank you!
The TataSwach team
[protected]
their reply on 15/09/2012

Dear Mr. Pramode

Thanks for writing into Tata Swach.

We regret that you have not received your ordered online order till now.

We have already forwarded your complaint to our team, and you will be receiving hand delivery of the product by today eveing.


If the same is not delivered to you , we request you to kindly revert back on this email id.

We apologize for the inconvenience being caused.

WIth Regards,
Team Customer Care
Tata Swach