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Tata Swach Complaints & Reviews

www.tataswach.com

1.8

Updated: Oct 8, 2023

Complaints 184

Resolved

63

Unresolved

121

So far, so good. Tata Swach is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Tata Swach will keep up the work and continue to help more customers with their concerns even better 🤝

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Tata Swach reviews & complaints(184)

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I am writing to express my concern and disappointment regarding my recent order, placed on October 3rd, 2023, with order number #326325. To date, I have not received any concrete updates regarding the status of my order, and I am deeply frustrated with the lack of communication.

Over the past few days, I have made multiple attempts to contact your customer care team to inquire about the status of my order. Unfortunately, I...

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I have tata swtcch smart purifier, it getting lickage from middle wheel, please help me to resolve this...

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Address: Worli Naka 400018

This complaint was made to your customer care on last 5th August but till now nothing has been resolved. It was taken in the filter in February....

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Respected Sir/Madam,

I have recently purchased Tata Swatch 20 Ltr from retail store. As when I have started to use of Tata Swatch 20 Ltr water filter. after full storage of 20 ltr water water drain our from the joint and whole place getting waited with water. I twise check the fitting and letter come to notice issue in product.

I wrote letter to tata swatch customer care. They promised me too solved the same....

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Address: Stop To Shop General Store,Unity City Colony, Near Rainbow Public school, Kalyanpur West, lucknow 226022

I want to inform you that there is no proper arrangement for raw waste dump for my colony.
The raw waste of the houses are either throwed in nearby plots or roads, this makes the environment of society unhygienic and dirty. I request you to arrange a Tata Swach Bharat Van for waste dumping for my society...

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Address: 56 Hanuman vatika Gokulpura Kalwar Road Jaipur

My name is Virendra and I am from 56 Hanuman vatika Gokulpura, Kalwar Road, Jaipur 302012. This is my second complaint regarding garbage vehicle not coming regularly. After my last complaint next day a vehicle with no RJ14GJ2233 come only once on 8th April. After that again Vehicle stop coming. Please do the needful...

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For the last 15 days I am following up with their customer care no., for a simple request of servicing the machine, but of no avail. everyday they say somebody will come but nobody comes. Very very poor service. Never expected from Tata Group...

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Address: F 402 Mayflower Park apts, Mallapur, Hyderabad 500076

Sir: I am using Tata Swatch Water filter Silver Ultranano Technology.purifier. I find the claims are false and iron and fungus formation is common and I Have to regularly clean. It shows your silver nano technology is a not functional except for publicity, Please donot try to sell me the idea that it is due to sunlight.
I would like to know whom to approach for spare water purifier bulb and Mesh filter. From Esupply sources I find...

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I ordered new Tata swach cristella advance 18 liter non electronic water purifier. But it's not working. 10 to 12 hours only 1 cup water filtration. I called it's toll free number but my problem is not solve. My mo. No. [protected]. Ranchi Jharkhand....

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Address: Bhubaneshwar

After 3 weeks of requesting filter for an Gravity based water purifier, I finally received a poor quality filter on 14-Jan-2021. After a few days, 20-Jan-2021, when I realized this, I've been asking them to have a look.

Despite several mails and follow ups at [protected]@ncouragefoundation.com and in their customer service, I'm yet to receive any feedback.
It's been 2.5 months ... and counting ...

-...

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3 days no order detail shared, no tracking id, no message, no email nothing at all

this website is a SCAM website.
avoid tataswach.com for any payment

give me order details of
Order #317639...

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Address: Adarsh Palm Retreat, 560103

I bought Tata Swach (UV+UH), and contacted customer care on Thursday 17th Oct, I got called from technician that he will come on friday 18th Oct, He text me and asked me to call him back, i call him back he said that he will come in the eveninng. But he did not come.

I called on Saturday 19th OCt he (Mob: [protected] ) said he is on leave you can contact my office they will send someone else. I called office in Banguluru Mobile...

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Address: Chandigarh, Chandigarh, 160036

I have purchased my tata swatch water purifier last year on september and october.

There is a broken line in the base of the purifier which is only visible when we watch it carefully.

We are very much shocked that purifier never dropped anywhere and nor handled by us carelessly.

My mother is a housewife and she gave me an excellent example which i thought is genuinely valid that a normal plastic...

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Address: 500019

I have placed "tata swatch cristella advance" water purifier on tata cliq 14th aug 2019. I have received defective piece it's upper lid corner was broken, i have raised a return request immediately on same day, it's been almost 5 days since i raised complaint and not yet resolved, the first day they promised me that issue would be resolved within 2 days, they asked me to email images of broken part to customer care mail id as well as to whats...

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Address: House No.29 Baba Deep Singh Colony, Near Sacred heart convent school, Sri Ganganagar, Sri Ganganagar, Rajasthan, 335001

I purchased tata swach water purifier in 2016. But since my purchase the water is not flowing from the bulb. It is of no use since my purchase. I purchased this water purifier as tata is a good company. But it disappointed me. I tried to contact them many times but no proper response from their side.

Please resolve this asap.

Thanks
Ishaan kukkar
Mobile number - [protected]
Email id - [protected]@gmail.com...

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Address: Tata Chemicals, Andheri East, Mumbai, Mumbai City, Maharashtra, 400705

Crmh[protected]
Water filter not working. 8 days has passed and their has been response from the company. Very poor service. Been following up regularly.
I had called up the call centre to register a complaint on 28th june when i realized that the water purifier was indicating that please call technician. I again called on wednesday 3rd july saying that as yet their has been no technical call or response from the team. They...

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Address: 492001

महोदय,
बहुत ही अफसोस के साथ टाटा जैसे कंपनी से अविश्वास हो रहा हैं, टाटा प्रोडेक्ट और सर्विस के मामलों में अग्रणी रहा हैं किंतु अब आपके नियंत्रण सर्विस प्रोवाइडर व टेंक्नीशियन...

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Address: D-904, Swapnalok, Near Gliding Center, Fursungi, Pune, Maharashtra, 412308

#tataswach #worstservice #customernightmare #tata
I have been using ro+uv for last 9 years. First 5 years i have used aquaguard, while shifting the plastic broke so had to buy a new one. That time i came across tata swach, so thought of trying it out as it is bearing the most trusted name in india that is tata. But in 1 year i started feeling the hit/pinch for choosing the ro+uv (Silver electric ro+uv).

Now after taking...

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I have purchased tata swach bulb from tata swach website. Initially it was filtering water at a slow rate like 2-3 hours per litre
With in a month bulb suddenly filtering water very slowly 5 - 6 hours per litre.
Now it's almost choked and hardly filter water.
As i have purchased the bulb as a guest on the website i couldn't provide my complaint to them directly....

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Address: Mitha pukur, Adi saptagram,, 712121

I purchase a tata swach filter bulb-3000 ltrs on 08.03.19 from tata swach online site. Till now it not delivered. As per their customer care it had been delivered via blue dart courier service, but the tracking id (Docket no: [protected]) provided was wrong, so i can not track the product location also. Every time i'm calling the customer care, they reply that they will call back me latter with sufficient information, but they never call...

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