Tata Swach - Online Order - Damaged Goods Received — Tata Swach Bulb defective

lovecool

from Mumbai, Maharashtra

Address:

Delhi

Dear Sir,

I am Kush Kumar Gupta, Baljeet Nagar, New Delhi. I purchased Tata Swach water purifier from ESS AAy ventures, C-57, Preet Vihar, Delhi - 110092 before 04 days back on 4th May 2011. In these 04 days this purifier service was not good. There is a problem in a filter bulb. The Bulb is not safe as the Carbon Powder can easily come out of the bulb & water is not coming down. I complaited to Dealer & customer care office both this problem 03 days back but there is non response till now from there. I am very unsatisfied this product. Please help me.

If there is not revert back from your side I will go to Consumer Court.

Thanks & Regards;

Kush Kumar Gupta
+91-[protected]

Was this information helpful?

No (0)

Yes (0)

Related Tata Swach reviews

View all 184 Tata Swach Reviews

Comments

Tata Swach Customer Care

from Pune, Maharashtra

Verified Support

Dear Kush,

We apologise for the inconvenience caused. Thanks for providing all the details. Our customer care executives will get in touch with you soon.

Regards,
Tata Swach Team.

sramvarma

from Delhi, Delhi

I am also having the same problem.I have purchased 18ltr Tata swach on 01 Jul 11. Now black water is coming from bulb.Twice complain lodged on [protected]. A call received asking my address from [protected], but no one came for replacement of bulb. The shopkeeper says that I only sell the product. He advised me a number to call on [protected]. When I call the person said to message the complaint. I massaged twice within three days but no solution so far. This type of service is not expected from a reputed company.