[Resolved]  Tata Swach - Online Order - Damaged Goods Received — NOT WORKING

Address:

South Delhi, Delhi

DEAR SIR,

THIS IS TO INFORM YOU THAT BY MISTAKE I HAVE BOUGHT A TATA SWACH WATER FILTER FROM NATIONAL BARTAN BHANDAR LAJPAT NAGAR, NEW DELHI-24. IN MONTH OF JANUARY 2011. IT HAS JUST WORK FOR ONE MONTH AFTER THAT I SPOKE AT CUSTOMER CARE AND THEY TOLD ME KINDLY CHANGE THE BULB. AGAIN I SPENT RS 300/ AND THAT BULB IS ALSO NOT WORKING , AND REGARDING THAT AGAIN I SPOKE AT CUSTOMER CARE AND THEY SAID CHECK THE HOLE AT BOTTOM OR SOME OTHER PARTS. WHEN I TOLD HIM THAT I AM UNABLE TO DO SO KINDLY SEND SOMEBODY THEY SIMPLY SAID NO BODY WILL COME TO YOUR PLACE YOU HAVE TO DO IT YOUR SELF.

NOW KINDLY TELL ME THIS IS THE WAY TO DEAL WITH A CUSTOMER. THIS MUCH BIG COMPANY IS DOING THESE KIND OF STUPIDITY WITH CUSTOMER. SO I AM REQUESTING YOU TO TAKE BACK THIS WATER FILTER AND REFUND MY MONEY.
KINDLY DO THE NEEDFUL AS SOON AS POSSIBLE.

ANURAG GERA,
307,PRAKASH MOHALLA,
EAST OF KAILASH,
NEW DELHI-110065.
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