Tata Swach - Online Order - Damaged Goods Received — Product not delivered even though I paid full amount

Address:

Pune, Maharashtra

Dear Sir,
I purchased the Tata Swach bulb and top mesh on 24th September 2012 but they did not deliver it. I also complainte two times but they do not take any action. I requested to cancel my order but they told me that your order will not cancel. I'm very frustrated with this.

Followings are the order details



Dear Sanjay Singh

Thank you for your order! Your order details are below. Please keep this email; you will need to refer to the order number in any future communication.
Order number:[protected]
Order date: 24 September 2012
Status: In process
You can track your order through this page: www.tataswach.com/shopping/order_tracking.aspx

Items Quantity Unit Price Cost
Tata Swach Bulb + Top Mesh 1 409.00 409.00
Subtotal 409.00
Total 409.00

Price is inclusive of taxes; shipping charges as applicable

Shipping details:
Flat No - S1, 2nd Floor, Shree Dreamland Apartment, Lane - I, Road No - 14, Tingrenagar
Pune
Maharashtra
India
411032
[protected]

The delivery will be made within 2 working days in metros and within 4 working days in other cities. We will try our best to reach the order to you in the estimated time, but we cannot guarantee it
No cancellation will be accepted once the material has been dispatched or after 48 hours of placing of the order, whichever is earlier


For enquiries on your order, write to us at [protected]@tatachemicals.com

Thank you!
The TataSwach team

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