[Resolved]  Tata Swach Smart — Black particles in Bulb

Address:Hyderabad, Andhra Pradesh

Hi. My name is K. Manoj Kumar from Hyderabad. On the eve of Diwali my company gifted all the employees with Tata Swatch Smart purifier (and a winter coat as optional). I opted Tata Swatch, which within a 20 days time is leaking some Black particles in the bulb leaving the filtered water being grey in color. As i noticed it on 20th November, i kept it a side fearing it may affect our health after consumption. I normally have a very high expectation on Tata and all its products due to its consumer loyalty factor. Here i'm very much dissapointed to see this kind of malfunction in Tata's product. I request concerned officials to look into the issue and reinstate the product at its normal functionality, which means Tata still remains the trusted company.

My contact number: [protected]
Tata walky no:[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Tata Swach Smart — broken product delivered

i ordered a tata swach water filter online and the product was delivered in a broken condition.order no. [protected].despite several complaints requesting either a replacement or delivery the company has only issued several comlaint nos.it is very frustating when such companies have such poor after sales service.date of delivery was 28/2/2013.payment was made through credit card.

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