[Resolved] Tata Tele Service Ltd — they deducted my money without providing the services | |||
i had made a transaction of 102 rupees by online payment from www.tatadocomo.com itself (official site ) for the internet package of tata docomo prepaid ,where 102 rupees is deducted from my account but still i didn't get the particular service and they deducted approximately 170 rupees from my account in charge o[censored]sing the internet on the basis of 10p/10kb . when i talked with their customer service executives they told me that there is no trasaction of 102 rupee for tha data package . I am in big mess and i really want to sue this company for this act .please help me Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Hi Ravi,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO
"Dear Ravi,
Please be informed that as upon checking with our records the amount has been already credited to your account. Also be informed that as per your request VAS service has been deactivated. "
Thanks and Regards
Customer Care
Tata DOCOMO
Please be informed that as upon checking with our records the amount has been already credited to your account. Also be informed that as per your request VAS service has been deactivated. "
Thanks and Regards
Customer Care
Tata DOCOMO
sir,
I (Manas ranjan Swain) am having mobile connection of TATA DOCOMO, mobile no is [protected].today on 26-06-12 i received a massage that my GPRS pack Activated Automatically and Rs95 is deducted from my main balance.although i never used and activated this service.but company customer care says your money will not refund.
so please do needful and guide me what should i do in this matter to get my money back.
I (Manas ranjan Swain) am having mobile connection of TATA DOCOMO, mobile no is [protected].today on 26-06-12 i received a massage that my GPRS pack Activated Automatically and Rs95 is deducted from my main balance.although i never used and activated this service.but company customer care says your money will not refund.
so please do needful and guide me what should i do in this matter to get my money back.
Dear Satish,
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata DOCOMO.
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata DOCOMO.
Tata docomo tele service — deduction of money from main account
sir,i(ravi shekher) am having mobile connection of TATA DOCOMO teleservice,mobile no is [protected].today on 23-05-12 i received a massage that my magic SMS service is renewed for next month and Rs30 is deducted from my main balance.although i never used and activated this service.but company customer care says your money will not refund.
so please do needful and guide me what should i do in this matter to get my money back.