[Resolved]  Tata Tele Services Ltd - Tata Photon — Payment Issue with Tata TeleServices ltd

Address:

North Delhi, Delhi

Hi Team,

On 06April2011, I made a additional payment of Rs 1500.00 through online from tata-photon official website.The same payment was debit from the my account, I got the transaction/reference id from the site which given below. But from the that day to till date, this payment is not getting reflected at tata-photon.

I have logged 03 complaints with Tata- Tele-services ltd and all 03 complaints are closed without solving.

I have escalated so many times to their nodal officer "nodalofficer.[protected]@tatatel.co.in" and "APPELLATEAUTHORITY.[protected]@TATATEL.CO.IN" also. But they did not get any response and resolution.

Complaint Nos:-
[protected] -- logged on 06-April-2011
[protected] -- logged on 12-April-2011
[protected] -- logged on 26-April-2011

Transaction details :-

06/04/11-- MHDF[protected] / TTSL - MAHARASHTRA [protected] HDFC Bank

My Tata-Photon No.:- [protected]

Please look into this matter as I am suffering a lot.I am not getting any response from Tata Tele-services.
And I am very fed-up with customer care and nodal-officers. Each day I do call them and mail them, but they did not give proper response.

Please help me in resolving my problem.


Regards,
Suraj Raina
suraj.[protected]@yahoo.com
+91-[protected]