[Resolved] Teak and Oak — Defective furniture and no replacement

[Resolved] Teak and Oak — Defective furniture and no replacement

P Pushparaj from Chandigarh, Chandigarh

I purchased a dining table with 4 chairs on Sep 2008. We have not used the chairs much as the family member count is only 2. After 1.5 months all the chairs started creating noise and after 2 months one of the chair broken. When we contacted the furniture shop the response was not good. They send a fitter after much demand. The fitter just tighten the screw and left. After few days the same problem pop up. When contacted the response give in "Rosewood furniture will be like that and they won't replace the defective one. Please never ever go to Teak and Oak furniture shop in Velachery. They are the number one cheaters. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved Teak N Oak customer support has been notified about the posted complaint.
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Comments

jabbar

i Agree even same happened to me

Saravanan

I have purchased a sofa set in Teak & Oak Velacherry in May 09. The sofa got repaired within two months without even using it. I gave a complaint in September 09. Till today (3rd of December) the sofa which was taken for service has not been returned to us. There is obsolutely no response from the dealer. Each time we call up they say it will be given next. I have never seen such a worst service for the product so far I have purchased from any other dealer. I think some action should be taken againt this dealer.

I would recommend not to purchase any product from this dealer (Velacherry) at any cost.

They can shut the shop and stop cheating the public.

Mohana krishnan

from Mumbai, Maharashtra

I totally agree with you people. Yesterday, 26th I purchased a Dining table and a Cot. They tried to cheat me by sending the chairs which was displayed in the show room. I caught them redhanded and they are giving lame excuses. Now they are commiting to replace the chairs on tuesday. GOD only can save us.

Velacherians, never ever go to that shop.

sowmyaforever

from Bengaluru, Karnataka

I have had very bad experience with the irresponsible from Teak and Oak. But the point is, I missed this feedback page or would have never chosen this shop. These lazy bones dont give the right word. And for a purchase worth thousands, they dont care to deliver the goods properly. I wish all the feedbacks in this page are taken seriously and published somewhere so that nobody else is fooled once again. People there must realize the need for the bare minimum customer care.

Magnamite

from Chennai, Tamil Nadu

The worst customer experience I had.They don't keep up there promises.I have been promised to deliver my furniture purchased on 7 th march 2011 within maximum of 15 days.I have been following up with them regularly to get delivered the order within the time. However the have been posponding the deliver and my order is not yet delivered.just promises no responsible action has been taken yet .Today they have promised to deliver without specifying time, after much demand promised again get it delivered by 6pm.. Am waiting with just hope.