Comments
I completely disagree with both the above complaints i had purchased a sofa set from them during June 2009 and have recomended lot of my friends to them and they have given excellent service to many of my friends.
I totally agree with Naren. I had a very similar experience with Teakn Oak and am trying to get it resolved. If they don't fix it for me, I am heading right to the consumer courts. Huge quality issues.
I have also had similar compliants and have logded a complaint. Srini
I agree. DAMN LIES.. serious. I paid the money on the day I ordered, that was 1 month ago and still the furniture is not delivered. Everyday, I get new stories, and a message that Manager is on leave.
Valechery Teak n Oak guys are big cheaters. The quality of furniture is too bad. While checkcing the furniture they will speak very sweetly, once your payment has been made, you need to run over them.
I brought a double cot from them around 8 months back, When I asked the manager Harish about the finishing was not fine as promised, he told like,
"Basic model cots will not have good finishings." This was the attitude of the valechary teak n oak manager. I am daily crying for the money spent there.
Guys please be careful, Do do business with them, if you ask this with the manager, he will say that these comments are written from competiters, not from the customers. Please dont believe that. be care full with those people.
I brought a double cot from them around 8 months back, When I asked the manager Harish about the finishing was not fine as promised, he told like,
"Basic model cots will not have good finishings." This was the attitude of the valechary teak n oak manager. I am daily crying for the money spent there.
Guys please be careful, Do do business with them, if you ask this with the manager, he will say that these comments are written from competiters, not from the customers. Please dont believe that. be care full with those people.
Experience 1:
Purchased a sofa in DISCOUNT rate from Teak and Oak, when the product is delivered, found sofa is not having good finish. One side of the 3 seat sofa looks high and other side looks lower than the other.
Called Teak and Oak, they sent guys for repairing, they removed the entire fittings of sofa and fitted that again. After 2 weeks noticed, while sitting cushion reaches the wood inside the sofa.
Again called the manager and reported the problem, he was telling this is a basic model sofa(13k) so quality will be like this, complete cheating words, do not know why the hell they advertised it as DISCOUNT sofa. Finally he agreed for replacement, I demanded for different product which was agreed.
Experience 2:
As replacement of sofa I ordered a rubber wood dining table for 20k by paying 7k additionally. The display piece was very good in quality.
When I received my table, table has so many scratches and each chair had a crack. They again replaced the 4 chairs, hell again the 4 chairs was having cracks in many places, facing this legally.
PLEASE DO NOT WASTE YOUR MONEY BY BUYING THINGS IN TEAK n OAK ANNA NAGAR branch.
Note: They will be having display piece in the show room, it will be very good in quality but when you receive your piece surely you will miss the quality.
Purchased a sofa in DISCOUNT rate from Teak and Oak, when the product is delivered, found sofa is not having good finish. One side of the 3 seat sofa looks high and other side looks lower than the other.
Called Teak and Oak, they sent guys for repairing, they removed the entire fittings of sofa and fitted that again. After 2 weeks noticed, while sitting cushion reaches the wood inside the sofa.
Again called the manager and reported the problem, he was telling this is a basic model sofa(13k) so quality will be like this, complete cheating words, do not know why the hell they advertised it as DISCOUNT sofa. Finally he agreed for replacement, I demanded for different product which was agreed.
Experience 2:
As replacement of sofa I ordered a rubber wood dining table for 20k by paying 7k additionally. The display piece was very good in quality.
When I received my table, table has so many scratches and each chair had a crack. They again replaced the 4 chairs, hell again the 4 chairs was having cracks in many places, facing this legally.
PLEASE DO NOT WASTE YOUR MONEY BY BUYING THINGS IN TEAK n OAK ANNA NAGAR branch.
Note: They will be having display piece in the show room, it will be very good in quality but when you receive your piece surely you will miss the quality.
Hi,
I brought a Icon sofa from Teak n Oak.
Just after one year, the product showed its real charcteristics after thee warantee period.
Sofa stitches started coming off and the 3 seater leather started ripping off.
The product is very bad.
when i called for service during 2010, they didn't respond properly. i called many times but they tell we will call you back or we will send you person. i went in person to the shop itself nd gave complaint for that also no response.
Very poor service and response.
Its total money and time waste going to Teak n Oak.
-Prabhu C
I brought a Icon sofa from Teak n Oak.
Just after one year, the product showed its real charcteristics after thee warantee period.
Sofa stitches started coming off and the 3 seater leather started ripping off.
The product is very bad.
when i called for service during 2010, they didn't respond properly. i called many times but they tell we will call you back or we will send you person. i went in person to the shop itself nd gave complaint for that also no response.
Very poor service and response.
Its total money and time waste going to Teak n Oak.
-Prabhu C
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+91 44 2243 3629
+91 44 2238 9009
+91 44 2626 2633
No. 29/1, Tharamani Link Road, Velachery, Chennai, Tamil Nadu, India - 600042
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Right from the moment you pay the money, all you hear from the people at teak n oak, Velachery are LIES, LIES and DAMN LIES. Even the delivery van driver and store keeper of the company are trained very much to LIE to the customer. There are two stalwarts behind this, one is Balaji (mob no: [protected]), who said he knows nothing other than sales, and the other guy Harish who claims to be the manager. Balaji has the guts to talk to the customer like a typical rowdy. Hooligans running the shop.
I’ve all the conversations with balaji and harish recorded on my phone, ‘coz ‘m going to the consumer court with solid proof. Anyone else facing such issues, let’s join and bring them down on their knees.