[Resolved]  Telebrands India — without my permission they are debited amount from my account

Hi,

This is Sandeep from hyderabad,

TELEBRANDS Order or reference number : 1670839

i ordered one 5 in 1 SOFA BED from TELEBRANDS along with one offer dining table.but that was damaged.and i saw in telebrands website( telebrandsindia.com ) within 15 days of order date they said there is chance to refund or replacement.but i called telebrands custmer care so many times they are saying no chance to refund.

** IMPORTANT MATTER about this issue

and the major problem is i have given only my 16 digit credit card number only, i am not given any other CVV number or there is no signature on marchent copy, but how they are deducted amount from my account.when i was called to order telebrands things that time they time they said we need to verify you have VISA or MASTERCAD, so they asked give your 16 digit card number for verification only, i am not given any other details like CVV or my signature. but amount deducted from my account.
address of the tele brands below shown,
Telebrands India
403-A, 2nd Floor, Devidayal Compound, L.B.S. Marg, Bhandup (w),
Mumbai - 400 078

please do the needful,

Thanks&Regards,
Sandeep Yerrabelly
Mobile : [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Hi,

This is Sandeep from hyderabad, i ordered one 5 in 1 SOFA BED from TELEBRANDS along with one offer dining table.but that was damaged.and i saw in telebrands website( telebrandsindia.com ) within 15 days of order date they said there is chance to refund or replacement.but i called telebrands custmer care so many times they are saying no chance to refund.

** IMPORTANT MATTER about this issue
and the major problem is i have given only my 16 digit credit card number only, i am not given any other CVV number or there is no signature on marchent copy, but how they are deducted amount from my account.when i was called to order telebrands things that time they time they said we need to verify you have VISA or MASTERCAD, so they asked give your 16 digit card number for verification only, i am not given any other details like CVV or my signature. but amount deducted from my account.
address of the tele brands below shown,
Telebrands India
403-A, 2nd Floor, Devidayal Compound, L.B.S. Marg, Bhandup (w),
Mumbai - 400 078

please do the needful,

Thanks&Regards,
Sandeep Yerrabelly
Mobile : [protected]
I ordered one FIX IT PRO that is car scratches remover pen from TELEBRANDS i saw in telebrands website( telebrandsindia.com ) they will refund amount within 15 days if not satisfied of product I tried it but FIX IT PRO DOESN'T WORK as they shown on Television. I called them for refund but they refuse now I am going to Lodge Case against them. They are cheater.

SUSHILCHAUDHURY
UDAIPUR
[protected]
Even i bought the same FIX IT from tele brands. Its not working at any chance. It seems they are cheaters because when i called for the refund they refused. So even i am tryin in lodge a complaint against them. I guess this is the last product i am going to buy from tele brands.

JAIJEEV.RAJEEV
KERALA
This is Sudipta Baidya from midnapore, west bengal, I ordered a 5 in one sofa for which Telebrands india asked my 16 digit credit card number for verification.Now I find they have debited Rs.5893 from my sbi credit card without my permission.How could do they do so is beyond my understanding.I never disclosed my cvw number.

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