[Resolved]  Telebrands India — Faulty product...no refund

Hi,

I had a similiar experience with Telebrands. I placed order for Twist and Shape thru phone. I received faulty product which collasped within 5 minutes of operation. They asked me to send the product back, which I did on my own cost 1050/- for courier. and asked for refund, they agreed on phone for refund also. but later again they send me back the product. The product is faulty again. When asked that why you have send the product instead of refunding, they again send the product back. I can not bear of 1050/- courier charges again so throwing the produuct in trash.

Customer service is just third class, their employees do not have basic sense of how to speak to customers.

no one responds to the mails which we send to [protected]@telebrandsindia.com. Guy on Customer Support told me we do not have any record of emails of [protected]@telebrandsindia.com.

I urge all the readers of this matter to kindly aviod cheats like Telebrands and spread the same word in their friends circle.

Paramjit Singh
Gurgaon
Order number : 20056205
Inv. : V00002026
Order Date : 14/06/08
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Aug 14, 2020
Complaint marked as Resolved 
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I have recived your proudct name- FFESANIPLA FAT FREE EXPREES (1+1) deafective one of the two pans
found dented at two places reuslting in deformty . due to this its top member is not getting place . no satisfactory assistence was provided by your customer care staff .hence resoting to htis communication we are highly desastisfied plese replaced defective set on highest priorty...

PLEASE TREAT MATTER MOST URGENT

OPKAR SINGH
IN VOICE NO-V[protected]
ORDER NO-R00I7782
MOB NO-[protected] -UP WEST(AGRA)
Product Name:- ANL2AXN0830-AIR LOUNGE
Order No:- R0020887
Inv No. V[protected] Dt 27.07.11

I have purchase your AIR LOUNGE, but I received AIR PUMP in damaged condition therefore I retuned the same on 28.07.11 vide coureier but as on date, I have not received the pump replaced. Now I am deciding to go to Customer Care. Therefore I am advising peoples not to purchase any telebrand products.

Gireesh Kulkarni
Date: 20.08.11
[protected], [protected]
Email;[protected]@gmail.com
[protected]@yahoo.in
I purchased pure magic spa but the product is not working.
Telebrand is a cheat company, I had purchased a sofa cum bed from telebrand which went out of order after using for month or two. when i sent it for repairing with a demand fraft of Rs 400 they said it is unrepairable. So just think the quallity of the material its a fraud case. I have learnt a lesson and i have taken a resolution that in future i will not purchase anything from the TV advirtising agency. i do not believe how our government give liscence and to advertise so freely on TV.

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    Plot No. A-168, , Road No.25, , Wagle Estate,, Thane, Maharashtra, India - 400604
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