[Resolved]  Telebrands India - Table Mate — Broken table mate

Address:

Karnataka

I ordered for a table mate (Folding table) with telebrands india, for rs rs 2194/-* (Including p&p); during october 2011. I waited for one month; in the meanwhile i received a call from telebrands india that it may take another 10 days to supply the item. I gave the ultimatum during november 2011 with some date and if it is beyond that date ; treat the order as cancelled.

Inspite of my clear instructions, that too after another one month. I. E. On 7th december 2011 they have despatched the item and i received a vpp intimation from post office for rs 2194 plus 110/- (More). To honour the deal; i got released the item.

To my surprise, the packing is made with only a transparent kora cloth (May be of rs 10-15/-) worth; and after opening the box i saw the plastic clamps of the table are already broken and table cannot be assembled properly.

Telebrands have ignored all my emails since beginning.Inspite of my cancelling the order; even after one month; they have supp[lied the item that too broken one.

Even after reporting this problem; they have not answered the emails so far.

I feel they ignore customers intentionally.

They want to sell their products; but they should not at the cost of customers' money/feelings.