[Resolved]  Thai Airways — LOST BAGGAGE

Address:

New Delhi, Delhi

Sub: - LOST OF BAGGAGE (BAGGAGE IDENTIFICATION TAG TG609846)



This is in reference to lost of my baggage by Thai Airways during my travel from Delhi to Melbourne on 27th June 2010 by flight TG 316 (Delhi –BKK) and Flight TG461 (BKK to Melbourne).



On Arrival in Melbourne we found that my luggage was not there for collection we reported the same to Menzies Baggage Services at the Melbourne Airport and they registered our complaint and for which we got the reference number as MELTG14584. They told us that they will get back to us within 24-48 hours but we did not receive any response from them.



When we did not hear back from them we did telephonic follow thrice but did not get any satisfactory response. Every time we call them up we get the same answer that they haven’t heard back anything from the Delhi-BKK sector.



This is very pathetic as I am here for my business meetings and I have one year old son with me and I had all my and my babies cloths in the luggage with my valuables.



I had to buy all stuff in here which has costed me a heavy amount along with lot of inconvenience and frustration.


Neema Adhikari


E-mail: neema.[protected]@kangaroostudies.com