The Mobile Store — Mobile Problems | |
The worst type of service you could ever get & can you imagine it takes them 2 weeks to load a software in a phone Was this information helpful? | |
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Dear Sir,
We used to purchase mobiles for our family & friends in your showroom only for the past 5 years.
I have purchased NOKIA 5800 mobile in your Chennai, R K Salai showroom on 29/09/09. The mobile got heated & the ringtone and all was not effective after the usage of my mobile in 4 days. Hence I have approached your R K Salai Showroom . But the workers in your showroom were asked me to approach NOKIA CARE. When I approached the Nokia care in Royapettah (opposite to sathyam theatre), they asked us to submit my mobile to them (since they need to send delhi - nokia's head office). After that process i have received my mobile after 15 days, they said that they have changed the battery & some software (for ringtone). On the first day of the receipt of my mobile from the nokia care, i have seen the same complaint in it. Hence i approached Nokia Care again... and the process again moves on as mentioned above... After 15 days, they have given me replacement, which is not seems to be new mobile(more scratched in it), it seems to be a already used one, which i wont accept. Since I bought a new mobile, I NEED A NEW MOBILE FROM A BOX PIECE ONLY.
Kindly coordinate with the authorities in the Nokia Care and provide us a positive solution in this regard. Since from the date i bought my mobile it is staying with them only.
Expecting for your earliest approach.
Rgds
M.A.Arunodhayan
We used to purchase mobiles for our family & friends in your showroom only for the past 5 years.
I have purchased NOKIA 5800 mobile in your Chennai, R K Salai showroom on 29/09/09. The mobile got heated & the ringtone and all was not effective after the usage of my mobile in 4 days. Hence I have approached your R K Salai Showroom . But the workers in your showroom were asked me to approach NOKIA CARE. When I approached the Nokia care in Royapettah (opposite to sathyam theatre), they asked us to submit my mobile to them (since they need to send delhi - nokia's head office). After that process i have received my mobile after 15 days, they said that they have changed the battery & some software (for ringtone). On the first day of the receipt of my mobile from the nokia care, i have seen the same complaint in it. Hence i approached Nokia Care again... and the process again moves on as mentioned above... After 15 days, they have given me replacement, which is not seems to be new mobile(more scratched in it), it seems to be a already used one, which i wont accept. Since I bought a new mobile, I NEED A NEW MOBILE FROM A BOX PIECE ONLY.
Kindly coordinate with the authorities in the Nokia Care and provide us a positive solution in this regard. Since from the date i bought my mobile it is staying with them only.
Expecting for your earliest approach.
Rgds
M.A.Arunodhayan
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Unit #501 & 502, Kohinoor City, Kirol Road, Off L.B.S Marg Kurla (W), Mumbai, Maharashtra, India - 400 070
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We used to purchase mobiles for our family & friends in your showroom only for the past 5 years.
I have purchased NOKIA 5800 mobile in your Chennai, R K Salai showroom on 29/09/09. The mobile got heated & the ringtone and all was not effective after the usage of my mobile in 4 days. Hence I have approached your R K Salai Showroom . But the workers in your showroom were asked me to approach NOKIA CARE. When I approached the Nokia care in Royapettah (opposite to sathyam theatre), they asked us to submit my mobile to them (since they need to send delhi - nokia's head office). After that process i have received my mobile after 15 days, they said that they have changed the battery & some software (for ringtone). On the first day of the receipt of my mobile from the nokia care, i have seen the same complaint in it. Hence i approached Nokia Care again... and the process again moves on as mentioned above... After 15 days, they have given me replacement, which is not seems to be new mobile(more scratched in it), it seems to be a already used one, which i wont accept. Since I bought a new mobile, I NEED A NEW MOBILE FROM A BOX PIECE ONLY.