[Resolved]  The Mobile Store — failed in commitment

Dear Sir/madam, I had ordered one mobile 'Sony Xperia M Black" color from The mobile store on 2nd Sept, 2013 w.r.t.[protected]. Order was to be delivered before 07/09/2013. Unfortunately it didn't happen. Also in response to my complaint, they replied & given 2-3 different due dates but again failed in their commitment. Also they were talking about stock issue & taking the order for same model & making the Aam Aadmi fool, & mobile was shown as available for so many days on their website. I have also requested to supply the order in some other color which was shown available on their website. But no response on it. I am seeking proper justice from your end & seeking some penalisation on "The MobileStore Limited Unit #501 & 502, Kohinoor City, Kirol Road, Off L.B.S Marg Kurla (W), Mumbai - 400 070. India." for failing in thier commitment, using my money for more than 15 days & making the fool by showing item available on their site & after receiveing the money saying stock not avaialble. Thanks & regards Piyush Jain Mobile: [protected] [protected]@yahoo.co.in
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Please don't purchase anything from "The mobile store". It's extremely bad experience. They take your money do whatever they want...
"Dear Sir,

Regret the inconvenience caused. We would like to check upon your concerns. Please share your complaint no. with us here. Also share your contact no. and email ID with us here.

For further communication on this concern you can reach us at our direct official toll-free no. at[protected] or write to us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team"

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    The Mobile Store
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    489
    Pending
    0
    Resolved
    175
    The Mobile Store Phone
    1860-267-6767
    1800-425-6363
    1800-209-6363
    The Mobile Store Address
    Unit #501 & 502, Kohinoor City, Kirol Road, Off L.B.S Marg Kurla (W), Mumbai, Maharashtra, India - 400 070
    View all The Mobile Store contact information