The Mobile Store / MTS Data Card — CHeat in data usage

Address:Bangalore, Karnataka

I am Gautam Netalkar
Contact : [protected]
MTS data card : [protected]
I have taken Mts data card paying Rs.1352. I was promised to be given 10GB of data for 2 months (5GB each month). But they have provided me only 2GB of data. I contacted the MTS manager,he is saying I have used entire 10GB of data which is utter false for 2 reasons
1. They had said I ll get 5GB of data per month,then how come my entire 10gb data get over in just 15 days ??
2. The MTS statistics window shows I have just used 2gb of data.
I have spent almost rs.40/- in contacting the MTS people and the mobile store people,but nothing is helping.
I have taken the device for THE MOBILE STORE,even these people aren't helping.
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Hi Gautam Netalkar,
We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India
Hi Gautam Netalkar,

As per our records, the customer service team tried contacted you but your are not responding. Do get in touch with us in case you would like to have further discussion.

Regards
MTS Customer Service India

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