MTS / Sistema Shyam TeleServices [SSTL] Customer Care
Sistema Shyam TeleServices Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
2439
COMPLAINTS

MTS / Sistema Shyam TeleServices [SSTL] Customer Care

Sistema Shyam TeleServices Ltd.

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Address
MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 12 4481 2500
[Corp. Office]
up
27
down
48

Mobile:
Mobile:
up
24
down
33

Fax:
Fax:
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

Additional info
Registered Office
MTS Tower, 3, Amrapali Circle, Vaishali Nagar, Jaipur - 302021, Rajasthan

Delhi
Sistema Shyam TeleServices Limited, A-194, Phase – I, Okhla Industrial Area, New Delhi – 110020

Gujarat
Sistema Shyam TeleServices Limited, 3rd Floor, Block 'C' Office No. 2, The Acropolis Mall, Thaltej Cross Road, S.G. Highway, Ahmedabad - 380054

Karnataka
Sistema Shyam TeleServices Limited, Salarpuria Touchstone, No.15/3, Ground Floor, Outer Ring Road, Varthur Hobli, Bangalore - 5600103

Kerala
Sistema Shyam TeleServices Limited, "Ventura", 3rd & 4th Floor, NH 47 Bye Pass, Anchumana, Edappally, Cochin, Kerala - 682024

Kolkata
Sistema Shyam TeleServices Limited, PS Srijan Tech Park, 9th Floor, DN-52, Sector V, Salt Lake City, Kolkata, West Bengal – 700091

Rajasthan
Sistema Shyam TeleServices Limited, “Ventura”, 3, MTS Tower, Amrapali Circle, Vaishali Nagar, Jaipur, Rajasthan - 302021

Tamil Nadu
Sistema Shyam TeleServices Limited, AMBIT IT Park, 32 A & B, Industrical Estate, 2nd Floor, Ambattur, Chennai 600 058

Uttar Pradesh (West)
Sistema Shyam TeleServices Limited, 121 Mangal Pandey Nagar, Opposite Central Excise Office, Near CCS University, Meerut - 25005

West Bengal
Sistema Shyam TeleServices Limited, PS Srijan Tech Park, 9th Floor, DN-52, Sector V, Salt Lake City, Kolkata, West Bengal – 700091

View More Information...

Customer satisfaction rating
3%
Complaints
2439
Pending
193
Resolved
24
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

MTS / Sistema Shyam TeleServices [SSTL] related photos (339)

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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

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MTS / Sistema Shyam TeleServices [SSTL] — my balance is reducing (worst customer support)

 m.suresh.india on Jul 23, 2017
My mts data card number - 8645921198

My balance data is automatically reducing..
I verified in my system, auto update is already disabled..

I have complained the same to customer care 7 times they are not ready to take as complaint.

Most of the time customercare executives are disconnecting my call in between the call.

Mts is the worst customercare i ever seen.

This is my final request.

Please do the needful.

Suresh m

Contact no - 9345517778...
Complaint comments  Read comments Complaint category Broadband

MTS / Sistema Shyam TeleServices [SSTL] — wrong legal notice sent to me

 DeveshJ on Jul 18, 2017
Hi ranvir,

I have received wrong legal notice from your side for 8432901260 number. As i don't have this number even i didn't bye this number.

For more clearance please send me my signed documents for this numbers. As may be some one used my id illegally.

Kindly check usage details and get ip of that device by which this number is in used. And then ask that person to pay your remaining amount and also ask him/her how he has my id....
Complaint comments  Read comments Complaint category Mobile Service Providers

Mts — unlimited sms on dues collection

 Aayuush31265 on Jul 15, 2017
I have never been associated with mts india ever, however i am getting sms regarding outstanding dues of rs 1872.10 due on some mts account around 4 times a day. I have raised a complaint on the same on 10th july 2017. But the company says that my number is given as alternative contact number to the said mts number.
Details:
Sms at mobile no 9903040304
Regarding mts no 30746544
Mts data card no 9143083561

I am getting irritated with such sms on my phone on a daily basis. I am a respected citizen of india paying all my dues on time. These sms are annoying...
Complaint comments  Read comments Complaint category Internet Services

MTS / Sistema Shyam TeleServices [SSTL] — mts / sistema shyam teleservices [sstl] wrong notice

 geetansh nice video on Jul 15, 2017
C/o m/s. Sistema shyam teleservices limited


Advocate: irshad ahmad
Chamber-g-311. Karkardooma courts. New delhi

Legal notice under section 403, 405, 406, read with section 420 of the ipc.


Ref no. : htc/5791 date: 29 june, 2017

Mts / sistema shyam teleservices [sstl] — wrong notice

Dear mr. Alok
Your mts number 7428949902.
&
Advocate: irshad ahmad
Chamber-g-311. Karkardooma courts. New delhi

Mts complaint number jo nat nahi chala check kar lo
Feb-12119
Complaint comments  Read comments Complaint category Computers & Accessories

MTS / Sistema Shyam TeleServices [SSTL] — legal notice under section 403, 405, 406, read with section 420 of the ipc. apply

 geetansh nice video on Jul 15, 2017
Mts complaint number jo nat nahi chala check kar lo
Feb-12119
Feb-13439
Feb 1314716
Rajesh kumar shaw
Floor supervisor
Mar-3148
Mar-4427
Mar-3148
Mar-4427
Mar#10886
Apr 1848
May 12178
Jun-1636

I have cut the connection 14.3.2017 and intimate the mts customer care regarding this and also they give me information connection is cut on 14.3.2017 but as per your invoice showing bill till date. And please send me the all full & final my bill & deduct the one month rental advance with your coming...
Complaint comments  Read comments Complaint category Computers & Accessories

MTS / Sistema Shyam TeleServices [SSTL] — Immediately disconnect the mts postpaid data card no 8648024810

 kaustabh04 on Jul 14, 2017
I have sent repeated mail to discontinue my mts connection from the month of june 2017. I have not got any response from mts, instead they are sending me massages and emails to pay the bills for the number which i have already told them to discontinue. I have cleared all the dues for the months i have used mts connection. Stop sending me irrelevant massages for paying bill immediately or else i will go to consumer court with all the relevant documents i have sent for discontinuation of service.

Kaustabh...
Complaint comments  Read comments Complaint category Broadband

MTS / Sistema Shyam TeleServices [SSTL] — Internet Data loss

 Anshoo on Jul 8, 2017
Hello, I am Anirudh and my MTS data card no. 9667946313 on 07/07/17 my Internet data prepaid validity was about end, I recahrged on Morning 10:00 am with Rs.699, But My validity did not get credit in my account I lost 68500 m.b, I did recahrge after message provided by mts that to increase validity and carry forward your balance recharge with Rs.699, I have been cheated, I will raise this issue on consumer court. Please provide me my data 68500 m.b or else it is gonna be big issue....
Complaint comments  Read comments Complaint category Internet Services

MTS / Sistema Shyam TeleServices [SSTL] — Your customer care people troubled students

 Prerna Katyal on Jul 4, 2017
I had been a mts mblaze user for two years, my cousin had damaged my device on 16th may. I had paid the bill of april month on 16th may and notified my dealer mr. Atul sharma about the damaged device. He did not put forward my request and bill was generated. Now the bill has been generated of two months. What is my fault in this?
Why should i pay for two months when i have just used 15 days of it? I am a student, how will i pay so much? I have the receipts with me. I have been filing complaints since 14th june at your customer care but nothing was done. I have the complaint numbers also....
Complaint comments  Read comments Complaint category Broadband

MTS / Sistema Shyam TeleServices [SSTL] — Postpaid internet bill

 renjithjoy on Jul 4, 2017
I am having mts data card number 8459832342, i was using the connection for almost an year, but at last may month it is not working due to some problem, i have complained many times but they have not taken any action against that, so that i have not paid may month bill, now they are threatening me that they will take legal action, i have told them many times problem is from your side but they are not listening to me, now i am getting continuous calls from different numbers and they are threatening me. Today i have got call from 8860809257 he states that he is calling from delhi karkardooma court,...
Complaint comments  Read comments Complaint category Mobile Service Providers

MTS / Sistema Shyam TeleServices [SSTL] — Device non-reusable | non economic | electronic waste to environment

 ChetanBudde on Jun 29, 2017
The data card / device mts provides is non reusable. Once we deactivate the service, we cannot reactivate the service on the same device. There is a saperate price collected for this device as well. This is an economic waste and causes the environmental waste unnecessarily. The economic waste that a consumer will bears will be forgotten. The e-waste thats caused will effect mother earth. Please take a severe action against such companies...
Complaint comments  Read comments Complaint category Internet Services

MTS / Sistema Shyam TeleServices [SSTL] — Wrong mts data card recharge

 mmusyuni on Jun 29, 2017
I recharged my mts mblaze data (No.9152807819) with rs.499 on 29th jun 2017 through net banking
During post payment, i was shocked to see that the payment of rs. 499 was done for an another no. 915907819.
Please refund the amount back or do it in my no. 9152807819. The details are as follows:
Order no.- mt0034042967
Date & time - 29-06-2017 10:43
Card / bank-state bank of india
Email id - mmusyuni@gmail.com...
Complaint comments  Read comments [1]Complaint category Internet Services

MTS / Sistema Shyam TeleServices [SSTL] — Worst services and penalty with lawsuits on customers - reg

 Foolish guy on Jun 21, 2017
I was using the mts data card for approximately for more than 2 years. During last apr & may'17 their speed was almost nil (3g) and various complaints made in in their customer care number 18002081955 for which they responded with a standard answer of "will do correct the problem" but 'never' did that.

Hence i held back the payment of rs.689/- (For 10 gb/month). Two months we were using "other data" services due to this.

My family was getting 30-40 calls daily from different mobile numbers claiming calling from mts sistema and "threatening" to pay the bills for avoiding...
Complaint comments  Read comments Complaint category Broadband

MTS / Sistema Shyam TeleServices [SSTL] — Data card

 surendran always coooool on Jun 20, 2017
Inspire of disconnection of service, my service has not been disonnected and they are torturing me through repeated mails and messages. They have sent me messages and mails regarding disconnection but repeatedly they are sending me lokadalat notices. I spoke to their customer care service many times but their response is not effective. Therefore resolve my issue as soon as possible....
Complaint comments  Read comments Complaint category Internet Services

MTS / Sistema Shyam TeleServices [SSTL] — Mblaze wifi

 bikashkr on Jun 16, 2017
I had bought a mts mblaze for my household needs no.8648964040. Myname is bikash kumar jaiswal. The amount for each month. They did not provide speed as much they had promised. The data limit was also less. Finally i cleared all their dues till march 2017. I disconnected the connection and did not use for the month of april17. They started to send messages and calls. They started threatening me by sending legal notices. Please solve the problem....
Complaint comments  Read comments Complaint category Computer Hardware

MTS / Sistema Shyam TeleServices [SSTL] — Worst network speed. No response on customer care

 Vino_kumar2017 on Jun 10, 2017
I got mts dongle in 2016. Initially they told speed will be 21mbps. Once i activated the speed is like just 2g... I felt bad and asked customer support but i got worst response... Even some time they act like they not able to hear my voice.

I was keep on asking for help but nothing happened. So i just abandon and not using dongle.

They cheat customer by their false marketing strategy.

I would like to file a complaint against mts company.

Thanks
Vino...
Complaint comments  Read comments Complaint category Broadband

MTS / Sistema Shyam TeleServices [SSTL] — Customer service and speed issue

 ghiya on Jun 9, 2017
Dear ceo,

This is regarding the speed issue iam facing since i took to mts. I am not receiving any services from your company neither i am receiving any complaint resolution. Speed is pathetic. Your executives calls and sends me messages thousands of times only at the time of payment of the bills
This is pathetic service. Do something about this soon else you will loose this market forever.

Regards,
Sunil kumar ghiya...
Complaint comments  Read comments Complaint category Broadband

MTS / Sistema Shyam TeleServices [SSTL] — Wrong notice

 Vidhi Mishra on Jun 8, 2017
I have receive a notice from irshad ahmad for due amount on my mts number 8459636233.

C/o m/s. Sistema shyam teleservices limited


Advocate: irshad ahmad
Chamber-g-311. Karkardooma courts. New delhi

Legal notice under section 403, 405, 406, read with section 420 of the ipc.


Ref no. : htc/5791 date: 8 june, 2017

To,

Vidhi mishra


780 sector-21 pocket-e near krishna chowk 1st floor gurgaon gurgaon 122016


Subject: outstanding amount...
Complaint comments  Read comments Complaint category Telecommunications

MTS / Sistema Shyam TeleServices [SSTL] — Recharge issue

 banti10 on Jun 8, 2017
My mts data card number is 8926655614. On 30 may 2017 at 10:06 am i recieved a phone call from mts customer care no 08648800123 and promised to give 21 gb data against 499 recharge. But after recharging on the same day i recive only 7 gb data. Mts customer care did not solve my problem.

So please take necessary steps.

Sk mudassir ahmed
Mail id : mdrahmed10@gmail.com...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

MTS / Sistema Shyam TeleServices [SSTL] — Connection back and refund my amount.

 Anish Ingh on Jun 2, 2017
Dear Mr. CEO,

It was one of my biggest painful moment of my life, The day when I bought your MTS date card I was very happy. I thought that you have good internet plans under budget. Just after two days everything is happening with me same its written by older MTS customers on internet. For first two day my data card speed was 500 KBPS and now is 20 – 30 KBPS. I am not able to download my official emails on outlook. Your customer care is resolving my complain without contacting me. And every time they are giving me 10HRS time. After five days frustration I decided to return this...
Complaint comments  Read comments Complaint category Telecommunications

MTS / Sistema Shyam TeleServices [SSTL] — Call drop

 mofujmondal on May 31, 2017
Sir/Madam,
With due respect, I would like to inform you that I am an old dynamic consumer of MTS. My mobile no is 9153466591. Last 8 months I have suffer from call drop in my number, it is observed various times that with out mobile connection, balance has been deducted. I request you to rectify the above problem for better services.

Thanks & Regards,

Mofuj Hossen Mondal
email- mofujmondal@rediffmail.com...
Complaint comments  Read comments Complaint category Mobile Service Providers

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