The Mobile Store / Nokia 1661 — Complaint regarding faulty supply of Nokia Battery along with Nokia-1661 handset

Dear Sir,
I am Hemant Bawane.I have purchased a Nokia-1661 on 04/05/2009 from the mobile store, J.M. Road, Pune. It is found that the battery given by the vendor seems to be different which should be sold along with the Nokia-1661 handset. I have recieved BL-5C battery instead of BL-4C.The battery is doing well in terms of its working but it does'nt fit in the Nokia handset properly.
For this matter I went to the store & asked for the same battery.But Mr. Gyanesh, Store Manager, does'nt want to accept this as his fault & blaming me for the same.My point is that many customers visit the mobile store for purchasing nokia handsets & in this process batteries of two handsets might exchanged.I am just saying it might be a mistake done by the vendor but the store manager is saying that somebody has changed the battery with mine & I know this is not the case.

So Kindly do the needful action against this forgery done by the company.
I am waiting for your support in this regard.

I am sending you the supporting details:

Customer no.[protected]
Customer name- Mr. H. Bawane
Nare, Nr. SIMCA, pune-411041
Mobile no.- [protected], [protected]
Item no.- 86746
Nokia-1661
[protected]

Store Address- The mobile store ltd.
J.M. Road, Shivaji Nagar, Pune
PH.[protected]



Regards:
Hemant Bawane
[protected]