The Mobile Store — Offer given but not re

Address:

Punjab

Purchased one mobile from The Mobile store Fountain Chownk, Mall Road Ludhiana. They had given one offer of mobile head set to be redeemed online. this offer is from samsung and when i fill related field of IMEI number, contact number and email address. the site says that this offer is already redeemed on this IMEI number and please contact your vendor from where you had purchased this mobile. Now when contacted The Mobile Store, people working there has given me assurance that will solve this with in a week or so. Till date they had not done any thing and when i told them for refund of my money they are denying.

Bill Copy attached

Regards
Manpreet Singh
[protected]