The Mobile Store — Mobile Repair | |||
My name is Kunal Patil and I am a resident of Bopodi, Pune. I had purchased an LG mobile from The Mobile Store. While purchasing the mobile The Moile Store will be providing service for all its products. I had given my mobile to them on the 16th of June for repairs, they returned my phone on the 21st without solving any of the issues and deleted all my contacts instead. I gave the phone back for repairs on the 22nd of June and they still have not returned it to me. I have been in regular follow up for it but still of no use. I have vistied the store 4 times since then but it was of no use. Instead they are now arguing and fighting with me stating that its not their problem and I can do nothing to them as they are a very big brand. Now they have asked me to take up the issue directly with LG. The Mobile Store has cheated me and are refusing to repair my mobile and return it either. Please help me with the issue! Was this information helpful? | |||
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1860-267-6767
1800-425-6363
1800-209-6363
Unit #501 & 502, Kohinoor City, Kirol Road, Off L.B.S Marg Kurla (W), Mumbai, Maharashtra, India - 400 070
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I had a mobile repaired at The Mobile Store, Salt Lake, Kolkata shop on 12/05/09. The LCD was broken and they repaired it at a fee of Rs. 1300. On 05/08/09, the LCD started developing problems again. I went to the shop and told them that its a new LCD how could it develop problems again, they should repair it at no additional cost. They rather refused it and said that I will have to pay another Rs. 1300 to get it repair again. I smelt a foul play there. It seems that they have installed an old LCD into my mobile set and that is why it has developed problems. I told them about the foul play and they kept mum. So it was clear from that this shop is cheating its customers.
I need justice. Is there a way I can get it?
Regards,
Sandip