[Resolved] The Mobile Store — Wrong Commitments | |
I had visited Mobile store branch on New BEL road, blore. When i was checking regarding the handsets, i was suggested for Micromax A 92 in less than 10k range. I was very particular about the after sales service and the exec told me that the services are very good and there are several service centers in bangalore. This handset was purchased on 26th July and by 15 Aug, the power button stopped functioning. When i went back to Mobile stores, I was told that it has to be taken to a service center in Malleswaram and that the service will be done immediatly else the handset would be replaced.
When i went to the said service center I understand that it has closed and, that there are only 2 service centers in bangalore and they expect minimum 15 days to service the handset.
What is the use of buying a new handset, if it does not fuction properly for even 2 weeks.?? and why this wrong commitments to clear such junk stocks?
I am ready to pay additional if only Mobile store can replace this for better quality handsets.
Regards
Prashanth
Mobile number registered with Mobile stores -- [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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1860-267-6767
1800-425-6363
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Unit #501 & 502, Kohinoor City, Kirol Road, Off L.B.S Marg Kurla (W), Mumbai, Maharashtra, India - 400 070
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