[Resolved]  The New India Assurance Co. Ltd — Mediclaim policy

Address:Gujarat

Full Name: Bhavin Natubhai Patel Mediclaim Policy Number: 210600/34/09/11/00010687 Family Id: 33357EM Claim Number: NA-A61846-D6AH-72979

Respected Sir,

I am a mediclaim policy holder with The New India Assurance Co.Ltd. Since last three years with above Policy Number.
Case History:

On date 09/04/2010 I got a left side region pain below stomach in my body and I was consult to Devasya hospital. Dr.Dinesh tries to found my disease with X ray and Sonography Reports and detects a stone problem. He had advised me for operation to remove stone. I had admitted at Hospital from 10/04/2010 to 13/04/2010.

I was hospitalized for treatment of LT Ureteric Calculus at Devasya Multi Speciality Hospital, New Wadaj road, Ahmedabad. My treating hospital send a pre Authorized claim form for cashless claim to The Health India TPA Services Ltd,Ahmedabad on 12/04/2010, that time they made a human error in the form regarding LT Ureteric Calculus region pain. They had mentioned in form that left region pain was since 3 to 4 years instead of 3 to 4 days.
In reply of above pre authorized form Health India denied my claim with above reason. In connection to above query my treating Doctor submitted relevant letter on 12/04/2010 to Health India TPA Ahmedabad and he had clearly mentioned that it was Human error by him.
Actually Pain was from 3 to 4 days only.
So kindly request to you that please consider the above genuine request for passing the Claim.
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Aug 13, 2020
Complaint marked as Resolved 
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