[Resolved]  The New India Assurance Company — Dispute in the settlement of Personal Accident Claim form New India Assurance

Dear Sir/Madam,

Request you to kindly look in to the matter. We have written several letters to them but they are not responding . We have also enclosed the letters forwarded to them .

Dated 09th January 2008




The Branch Manager,
The New India Assurance Company Limited

Divisional Office ; 323200

Gulab Bhavan, 6 Bahadur Shah Zafar Marg,

New Delhi – 110002.




Subject : Reference to the Claim No. 07RB01NIA0598 under policy no. 323200/42/05/01/00420




Sir,


This is to remind you that we are still waiting for your response and the documents asked by us against the claims made by New India Assurance Company. We have clearly mentioned that failure on your part would compel to take this matter to the consumer court but company has still not attended my complaints.


This is my final reminder to the company and thereafter no reminders will be sent.


Also I would like to admit that I would expect the response of this letter in the next 10 days.





Yours Truly,


Thanking You,





Amit Kumar Gupta



Note : Copy of previous letter attached.



Dated 04th December 2007


To,


The DM,
The New India Assurance Company Limited

Divisional Office ; 323200

Gulab Bhavan, 6 Bahadur Shah Zafar Marg,

New Delhi – 110002.



Subject : Response to your letter dated 23/05/07 under policy no.323200/42/05/01/00420


Sir,


Responding to your letter dated 23/05/07 pertaining to the request of PA Claim logged by me, please take the note of below mentioned points :-


Response to point I :-


Letter dated 20/04/07 we had agreed I had not taken any treatment from the period of 16/11/05 to 31/01/06 as I not felt any problem in this period and I was regularly attending my office (already admitted in previous letters).


Response to point II :-


We have filed the claim for the period starting from 2nd February 2006 to 3rd October 2006, when I felt about the problem and undergone preliminary medical check-up in G B Pant Hospital and not from 16/11/05 to 31/01/06. (Certificate of the medical leave already submitted in original earlier).


Response to point III :-


Already answered number of times that I didn’t felt any problem in this period of 16/11/05 to 31/01/06 that’s why I not taken any medical leave.


Response to point IV :-


I haven’t written any letter dated 30/05/06 declaring myself fit and fine and I strongly request to send me the copy of the letter.


I had undergone the surgery of Cervical Spine Injury on date 15/05/06 so how can I issue such letter on 30/05/06. Also for your information I would like to state the expenses of that surgery got settled by New India Assurance Company through Vipul Medcorps (P) Ltd. (Claim number :- 07RB01NIA0598) in the month of August 2006.
Response to point V :-


Already answered in point 2.


Response to point VI :-


Agreed and claim filed for the period thereafter i.e. 2nd February 2006 to 3rd October 2006.



Strongly Request you to kindly send me the below mentioned documents to support the claims made by you in your previous letter.


*

Letter dated 30/05/06, as claimed that I have declared myself fit and fine.


*

Copy of the reminders send by you, as you mentioned in your letter dated 20/04/07 which was the first letter received by us and also the proof that we received those letters i.e. signature on the receipt of courier (POD) etc.


*

In your letter dated 20/04/07you,ve mentioned that I have withdrawn my PA Claim, so strongly request you to kindly send that letter to me.


Also would like to state that treat this letter as a final reminder from my end and faliure lake this matter to the Consumer Court for settlement as in this whole episode New India Assurance Company has just made claims i.e. withdrawal of claim, letter of fitment dated 30/05/06 etc. and highlighted the already agreed point by us but never pin pointed the actual matter i.e. PA Claim from 2nd February 2006 to 03rd October 2006.


I would like expect this matter to be closed and my claim to be settled in the next 15 days.




Yours Truly,


Thanking You,





Amit Kumar Gupta