The New India Assurance Company Limited — non compliance and harassment by the company

I (Harmeet Kaur) have my hyundai Accent insurance from the new india assurance company limited dated 24/05/2008 to 23/05/09, policy number 320202/31/08/01/00000447.
i have claimed an insurance of the above mentioned model on 01/03/09 through himgiri motors for which surveyor Mr. harpreet has been aloted to me by the insurance company. the person visited himgiri motors after two days that to after a request and the work progressed as per the schedule thenwards.
At the time of delivery i.e. 15/03/09, i made a request to the surveyor for the final survey however he refused to acknowledge that, for which i called his boss named Mr. Dayal on +91-[protected]. however after entertaining once he also switched off his mobile. then the surveyor asked me to pick him from his place if i want to get the final survey on 15/03/09 or alternately get it done from a local photographer.
He abused me on my last call and asked me as I m his slave. As I m in dire need of my car thats why went to his place to pick him up with my father and again he abused us and treated my father very badly.
then he refused to go by delhi metro and asked to get a car else he would not make proper report of survey.
I want strict action against Mr. Harpreet (+91- [protected]) and compensation for the harassment he brought to my family.



From: Dalbir Chawla
A-349 Vikas puri
New Delhi-110018
Ph No. : [protected], [protected]