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[Resolved]  The Professional Courier — Loss of parcel/Unprofessional conduct of The Professional couriers " authority.

I sent a parcel containing FastTrack wrist watch & Few CDs to Bhopal from Bangalore through “The Professional Couriers” – Bangalore ( Vignan Nagar Branch) and parcel worth around 1720, moreover, those CDs consists of some valuable data. The consignment number is “BLR56006276”. This courier has not reached on time so I have contacted there Customer Care Agents/ Customer Care Manager & Operational Manager but no satisfactory answers from there side. After chasing them for so many days finally Customer care manager confirmed me that they have lost the parcel from Bhopal office and ready to reimburse my whole amount + parcel charges. To complete the formalities I have to forward one mail to Customer Care Manager & Hard copy to him. I have forwarded through Email plus hard copy to the office but when I have contacted them after 10 days they replied that they misplaced that application from office. Again I handed over there application to same manager( Branch Manager-Vignan Nagar) but till now no response, moreover, if I contacted them on phone Customer Care Manager of Bangalore not ready to speak to me and customer care agents giving one or the other reason.

I am fed up with the unprofessional conduct of “The Professional Courier” authority Bangalore Branch. After chasing them for 2 months till now they are not returning my parcel amount even after submitting all documents which they ask for. I must say they have stolen my things.

Please somebody suggest which action I will take to teach lesson to them.
Complaint marked as Resolved Aug 14, 2020
Complaint comments  5 CommentsShareTweet

Comments

Professional Courier — Misplace of Parcel

Sir,
I have booked a small parcel containing important document etc.on 1.9.2009 vide Receipt No.[protected] from Udaipur to Pune through Professional couriesrs, Opp. Indraprasth Complex, Delhi Gate, Udaipur, but it is regretted to write you that the above parcel has not been delivered yet today at Pune. In this regard, we have contacted at Udaipur office regarding this where he told us that the parcel reached at your Pune office on 3.9.2009. But still the above parcel has not been delivered to the party.
You are therefore requested to kindly look into the matter and and informed the undersigned at your earliest the latest position of the parcel.
Thanking you,
Yours sincerely,
Mangu Singh

The Professional Courier — NO IN TIME DELIVERY & NEGLECTING TO PICK UP

We are not receiving couriers & neglecting to pick up the courier from us. We request you to take the action against THE PROFESSIONAL COURIER, BANGALORE.
Hi,

I m completely agree with this complaint as they also promised me the delivery date and time (12.10.10 by 9:30 a.m.) but still i m waiting for my courier

The Professional Courier — No pick up & delivery

We are having an a/c with them for the past 3years and giving the business worth of Rs2500/- per month but there is no pick up & delivery at our site.

misplacing of package

I have sent a package on 22/01/2015 to Denduluru through professional couriers till date the package is not delivered to the party, when I asked about the package these people are not responding.

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