[Resolved]  Theitdepot.com — Fraud - Provided defective product and not refunding or replacing

Address:

Gujarat

I had ordered a Power Supply Unit online from theitdepot.com.

They sent me not only different model than ordered but the item was not working at all. I called them immediately and they said to return the product.

I sent them back immediately by speed post. After 15 days they are saying that product can not be replaced because manufacturer says that warranty is void because item was opened / warranty seal was broken. I told them that why would I open or break the warranty ?. I requested them to give me new piece or refund the money but they decided to do fraud and refused to solve the issue.

I have come to know that such fraud are increasing particularly when seller is at remote place somewhere.

I would like to bring into attention everybody to not buy anything from indian online store in particular from theitdepot.com.