[Resolved]  Thomas Cook — false commitment

I have been cheated by Thomas cook of not providing minimum 4 star hotels as required by me and booked accordingly after getting the written confirmation for my Europe tour but later they provided 3 star hotels.

regards,
Amit -[protected]
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Aug 14, 2020
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even i have booked a europe tour with thomas cook and supposed to leave on 26-7-09.i was told that it would be an all 4 star stay but i found out that they were giving me 3 star accomodation.despite repeated compliants they are not doing anything .my question is WHY SHOULD I PAY FOR 4 STAR WHEN THEY ARE GIVING ME A 3 STAR ACCOMODATION.i believe they have been doing this all along and i suggest that everyone should be careful before booking a tour with them.

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