Thomas Cook Customer Care

Thomas Cook Building, 324, Dadabhai Naoroji Rd, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400001

Customer Support Phone Numbers and Contacts

Phone:+91 22 6599 1504

Thomas Cook Customer Care Complaints & Reviews

Thomas Cook — our schengen visa rejected

 Moulisa Bodhak Hazra on May 13, 2019
Sir our visa application is rejected, this is our family trip, my father in law's visa is approved but our visa are not approved......
Complaint comments  Read comments Complaint category Travel Agents

Thomas Cook — cash back not received as per commitment

 bapivenkat on Mar 20, 2019
Dear sir / madam,

My file no:g[protected]


I travelled to mauritius and seychelles...
Complaint comments  Read comments Complaint category Travel Agents

Thomas Cook — service promised, charged but not provided

 neeti gupta on Dec 11, 2018
We, my husband and myself, bought a deluxe group tour package of 6 nights and 7 days for assam and meghalaya starting from...
Complaint comments  Read comments Complaint category Travel Agents

Thomas Cook — reminder for refund of visa processing fee

 khamphu on Nov 2, 2018
I have approached thomas cook branch guwahati, g. S. Road for visa purpose.
However due to some reason (Reason not...
Complaint comments  Read comments Complaint category Passport Services

Thomas Cook — service issues post initial payment

 Mamta30 on Oct 6, 2018
I would request you to please look into the trail mail below.

Before the payment was done, we were getting...
Complaint comments  Read comments Complaint category Travel Agents

Thomas Cook — simply mauritius package december 2018

 sgilani on Sep 27, 2018
Booked simply mauritius package for two people for december 2018 via thomas cook online (File no:g[protected]. Paid rs 120,...
Complaint comments  Read comments [1]Complaint category Travel Agents

Thomas Cook — university fee not sent.

 sanchit013 on Jul 9, 2018
Hi,

I have sent 21048 CAD to Concordia University via Thomas cook forex service but the amount has not reached...
Complaint comments  Read comments Complaint category Travel Agents

Thomas Cook — chatham tour on 3/6/18

 பாலசுப்ரமணியன் வெங்கடராமன் on Jun 14, 2018
We had a pleasant chartam yarra on3/6/18.. We had to skip ketarnath by helicopter due to bad weather. All service r meticulously...
Complaint comments  Read comments Complaint category Travel & Vacations

Thomas Cook — birthday discount not honored

 Mathew Simon on Jun 2, 2018
I got a birthday message stating that rs.3000 discount on my travel on the birthday date, but it was not honored.
Tour...
Complaint comments  Read comments Complaint category Travel & Vacations

Thomas Cook — refund of payment (rs 96, 857.00) against infructuous transaction.

 Khistyvv on May 26, 2018
An amount of rs 96, 857.00 was paid on line to thomas cook for purchase o[censored]sds on 30 april 2018 by vivek vinayak khisty (The...
Complaint comments  Read comments [1]Complaint category Other

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