[Resolved]  Times Business Solutions Ltd. — Unnecessary Harassment

Times Business Solutions Ltd. (Timesjobs portal)

I am facing Unnecessary Harassment, I opted for 2 yr. subscription from Timesjobs, gave them posted dated advance cheques, the after sales was very poor, i did not get any support from the account manager who sold that to me, even i recieved the bill for that after 2 months, also some quality features in that portal were not accurate, which results in wastage of time and money, It was communicated to the account manager many times, his answers were insatisfactory, he didn't come at us after selling the services. After that our industry met with a severe recession problem which is global now.So due to our unsatisfaction from the services and recession, I informed to the that time accounts manager to Cancel my subscription for second year and return our balance Advance cheques-this happened in 8th month of the subscription by then we had already cleared 1 year. subs. payment. So instead of cooperating with client and giving proper customer support without giving us any notice they blocked our services within 10 month and 28 days..Now we had paid for 1 year and got services for 10 mnth 28days.On the top there advocate has issued us notice against section 138.You think this way they can build clientbase.
NON COMPETETIVE PRODUCT---POOR CUSTOMER CARE---A REAL HARRESMENT
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Aug 14, 2020
Complaint marked as Resolved 
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