I have subscribed three magazines of times group in the month of Aug/Sep by timesshopping online and made payment also online. the three magazines are:
My customer ID 27482992.
1. Lonely Planet
2. Good Homes
3. Home Trends
From october 2010 they have to send me copies of my issues but when they didn't send me by 10th of October I called them on 11th. They gave me complaint no. 332571.They promised me to send my copies within 2 days but after a repeated calls nothing happens.
On 22nd Oct. I got email from timesgroup that I will get the copies in 3 working days. upsmail service also mail me and promise me to get the copies within 3 working days. but till date I didn't get the octobet issues.
Please do the needful.
Thanks
HIDAYAT MAHADIK
21 SAUDAGAR MOHALLA, BHIWANDI-421302
MOB.: [protected] / [protected] Was this information helpful? | 
My name is Devesh Kataria (cust id#[protected]. I had subscribed for BBC Knowledge on 21st, July 2012. Its a Bi-monthly magazine but till date I have not received any copy of the magazine. I called the customer care and was told that I would receive the copies in next 3 days and the next time I called they told me the magazine was delivered to me (which I never received). Since month of September I m calling the customer center after every 10 days but no use.Its been more than two months I m calling customer center and complaining and every time I get an answer that in next 3 days I will receive my magazines. I subscribed the magazine looking at Times group's reputation I had decided to go ahead and accept the deal offered on their website, but now I regret on it. This is really unprofessional behavior that its been 3 months to my subscription and I have called them more than 10 times requesting to send me the copies of the subscribed magazine, but still I have not received my magazines.
I demand either to start delivering the magazine or return my money.
Devesh Kataria
Pune
[protected]