[Resolved]  Timtara — NOT SHIPPING MY PRODUCT

Timtara.com — Non Dispatch of Product

Hi,

I had ordered an MP3 player through www.timtara.com on 20th January 2012 worth Rs.5581. Even after more than 40 days they haven't delivered the product. I contacted them several times through email and they just lied every time saying that your complaint has forwarded to concerned authority or will deliver within 2 days, etc. Also when I asked them the reason they just ignore and didn't give any reason at all.

I was fed up of their responses that I decided to cancel my order so I wrote my mails for the same. They just ignore my cancellation mail and just reply the same thing (that your complaint has forwarded to concerned authority or will deliver within 2 days, etc).

I am just terribly upset, frustrated and feel like am being cheated. I don't know what to do so I writing it here. I request all other online shoppers never to buy from timtara.com by their comparative lesser price or else you might suffer like me.

Here are the Order details:

Order #10174851
Order Date:[protected]
Recipient: Rajendran P P
This order is marked as Awaiting Shipment
The outstanding balance of your order is Rs. 5,581 INR
Your Order Contains the Following Items:
* 1 x Sony MP3 Player NWZ-A844

I am also attaching the order details.

Thanks
Rajendran P P

did you get any result after complaining here.

Official Reply from timtara.com

Dear Abhijit,

This is with reference to your query regarding delay in shipment process.

You have ordered ( Order #[protected] Sony MP3 Player NWZ-B163 with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologise for the inconvenience caused. However, now your order has been delivered.

We would like to thank you for your kind cooperation & patience.

We understand your disappointment and regret it deeply, but we hope you will give us an opportunity to serve you again.

Thanks & Regards
Team timtara

Hi All,

Please update your contact info - mobile number and address and the amount lost as a victim of timtara.com's fraud. We are going to

lodge a complaint/FIR in the police station and later in consumer/criminal court.

Regards,

Rajeev.
+91-[protected]
[protected]@gmail.com

Hi,
This is Kondareddy from Bangalore. I ordered (Order Id:[protected] a mobile which is worth Rs. 9200 from Timtara on Feb 1, 2013. Till May 1, 2013 issue was the same as with u. Now i got the refund. U can also get the refund i[censored] pay thrue credit card.

What u have to do is:
1. Call to credit card customer care and tell the issue with timtara.
2. They have an option called (Credit back the Transaction after doing some research from their side).
3. They ll ask u to submit one form (Name: Cardholder Dispute Form) along with proofs of order like email proofs.
4. they ll credit the money into ur account within 10 working days.

Regards,
Kondareddy