Comments
Sony Ericsson — continuous problems in mobile
PLACE: NEYVELIDATE:[protected]
Sir,
My name is K.S.AMARNATH, i purchased a sony ericsson mobile and its details are as follows
POP SUPPLIER: POORVIKA MOBILES
MODEL: ZYLO W20
DATE OF PURCHASE:3.10.2010
IMEI:[protected]
MY PROBLEMS: 1) MOBILE FREQUENTLY HANGING
2)NOT GETTING DISPLAY
From the date of purchase i am facing many problems contionusly and i have given my moble in the sony ericsson service centre for 5 times. My last two work order numbers are given below
1.WORK ORDER NO:SE[protected]
DATE: JULY 29 2011
2.WORK ORDER NO:SE[protected]
DATE: AUGUST 29 2011
Though i have given my mobile to service centre for 5 times and even after getting change of my mother board i am getting the same problems again.
I have communicated with your customer care service for more than 10 times and even talked to the higher officials every time they assured to call me back eithin 24 hours but no response.
I am financially weak and my travelling charges to the service centre and the charges for calling your customer service exceeded Rs.1000.
I am mentally upset due to tis issue.
Within 15 days my warranty period is also getting to be over.
Please tell me how can i manage these and how can i react in future?
This was my letter send to the company
Timtara.com — order not cancelled
i have place order for samsung galaxy Y but for 2 month they have not deliver the order.after that i have cancelled my order than also they have shipped it to me and not returning my money.
Timtara.com — not deliver
SirI had placed an order on TIMTARA Online shopping site and I did not receive the product even after payment was made in advance first they kept telling that order will be delivered in 21 days and and after 21 days completed no one there to receive any call....ple help me...
Timtara.com — Delivery
I purchased a product from timtara.com on 10th February 2013.But till now i have not received the product and now when i call them they don't respond and when i mail them they didn't replied just messaged me the system generated messaged .My order number is[protected] Dear customer,
We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.
With Regards.
Manager - Customer Care.
We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.
With Regards.
Manager - Customer Care.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
25%
Complaints
679
Pending
0
Resolved
169
View all 679 Timtara reviews & complaints
+91 95 6011 4499
+91 33 4016 6500
Infosecure Consulting Private Limited, 356, Sector 7, Gurgaon, Haryana, India
View all Timtara contact information
Sony Ericsson — Not delivering mobile on Time
hiThis Arun From Hyderabad, I bought Sony Erickson Mobil G502 mobile six months back. From the date one onwards I am getting problems with mobile. it continuous hanging and turns off automatically. I visited to Sony Erickson Servicing centre in Ameerpet, Hyderabad and they told me that it will be repaired with in one week. but they haven't give the mobile yet. its almost more than month is over. whenever I calls them they say wait for 2 more days. they are not giving proper answer and telling all bull .
These are my particular
Workorder Number SE309SL112164
SS Electronics, Ammerper, Shop No 5, First Floor, Elephant house, Ammerpet.
My mobile IMEI/Serial Number: [protected]
G502