[Resolved] Timtara.com — Mobile phone not delivered in time- canceled order - Not refunded amount | |||
I have ordered a mobile phone in timtara.com. They have not delivered yet. I tried calling them many times but there is no response. I am giving the details of my order and certain proofs about the order and the replies i got in my mail. Please take action against the site and ask for refund on behalf of me. The details are as follows. Hi Rajiv Bezwada, Thank you for your order. Your Transaction #10132424 has been confirmed and is being processed. Here is the summary: Transaction Id : 10132424 Order Date: 02nd Aug 2012 07:52 pm Payment Mode: Net Banking Order No. PRODUCT OFFERS UNIT PRICE SHIPPING CHARGES TAX QUANTITY UNIT DISCOUNT TOTAL PRICE DELIVERY TIME 10300736 Sony Ericsson ELM Mobile Phone(ELM) None Rs. 7,899 Rs. 0 Rs. 0 1 Rs. 1,150 Rs. 6,749 Delivery Within 3 Weeks Total Rs. 6,749 Shipping Address: Rajiv Bezwada D.No.25-18-36/1, Besides Appadala Company, Sampath Nagar Main Road Guntur, ANDHRA PRADESH 522004 India Mobile Number: [protected] Bill Raised to: Rajiv Bezwada D.No.25-18-36/1, Besides Appadala Company, Sampath Nagar Main Road Guntur, ANDHRA PRADESH 522004 India Mobile Number: [protected] You can visit http://www.timtara.com/account.php?action=order_status to view your order status and to contact us regarding this order. If you do find any of the above information incorrect, please feel free to call us on[protected]:30A.M-6:30 PM, Monday-Saturday). Dear Rajiv Bezwada, Thank You for placing your order with www.timtara.com Your payment has been realized in our account & your order #10300736 is in process of shipment. We will update your AWB No. & Courier Details at the earliest. For any further clarification you are free to contact our customer care at[protected]:30A.M-6:30 PM, Monday-Saturday) or create a Support Ticket Enjoy the shopping experience with timtara. Click below to explore most exciting offers ever...!!! http://www.timtara.com Thanks! timtara.com Bound to delight timtara Family Dear sir, I ordered for a mobile with the following details. This is the information i got when i transfered the amount. Later there is no information about my order. Please look in to that and take necessary action to deliver soon. Order #10300736 Order Date:[protected] Recipient: Rajiv Bezwada This order is marked as Awaiting Shipment Your Order Contains the Following Items: 1 x Sony Ericsson ELM Mobile Phone After this no reply from them. I tried calling many times. First their customer care executive stopped replying and now even site is not working properly. Please respond as soon as possible to my complaint. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
Sony Ericsson — continuous problems in mobile
PLACE: NEYVELIDATE:[protected]
Sir,
My name is K.S.AMARNATH, i purchased a sony ericsson mobile and its details are as follows
POP SUPPLIER: POORVIKA MOBILES
MODEL: ZYLO W20
DATE OF PURCHASE:3.10.2010
IMEI:[protected]
MY PROBLEMS: 1) MOBILE FREQUENTLY HANGING
2)NOT GETTING DISPLAY
From the date of purchase i am facing many problems contionusly and i have given my moble in the sony ericsson service centre for 5 times. My last two work order numbers are given below
1.WORK ORDER NO:SE[protected]
DATE: JULY 29 2011
2.WORK ORDER NO:SE[protected]
DATE: AUGUST 29 2011
Though i have given my mobile to service centre for 5 times and even after getting change of my mother board i am getting the same problems again.
I have communicated with your customer care service for more than 10 times and even talked to the higher officials every time they assured to call me back eithin 24 hours but no response.
I am financially weak and my travelling charges to the service centre and the charges for calling your customer service exceeded Rs.1000.
I am mentally upset due to tis issue.
Within 15 days my warranty period is also getting to be over.
Please tell me how can i manage these and how can i react in future?
This was my letter send to the company
Timtara.com — not deliver
SirI had placed an order on TIMTARA Online shopping site and I did not receive the product even after payment was made in advance first they kept telling that order will be delivered in 21 days and and after 21 days completed no one there to receive any call....ple help me...
Dear customer,
We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.
With Regards.
Manager - Customer Care.
We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.
With Regards.
Manager - Customer Care.
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Sony Ericsson — Not delivering mobile on Time
hiThis Arun From Hyderabad, I bought Sony Erickson Mobil G502 mobile six months back. From the date one onwards I am getting problems with mobile. it continuous hanging and turns off automatically. I visited to Sony Erickson Servicing centre in Ameerpet, Hyderabad and they told me that it will be repaired with in one week. but they haven't give the mobile yet. its almost more than month is over. whenever I calls them they say wait for 2 more days. they are not giving proper answer and telling all bull .
These are my particular
Workorder Number SE309SL112164
SS Electronics, Ammerper, Shop No 5, First Floor, Elephant house, Ammerpet.
My mobile IMEI/Serial Number: [protected]
G502